Evergage Reviews in January 2025: User Ratings, Pros & Cons

A powerful, intuitive tool to drive the performance of your website

What do you like best? At a product-level, Evergage allows us to create personalized experiences on our corporate website based on who the visitor is (e.g. company, industry, company size, geographic location, etc. as well as what they do on our site (e.g. start but don't complete form fill out, view a specific page, watch a video, etc.. We initially were only looking for visitor profile, but once we started using the platform we quickly found that the behavior targeting is a powerful tool ...

We get great information from Evergage, and use it to deliver targeted messaging to specific users.

What do you like best? Reporting on user behavior is top notch. What do you dislike? Nothing. It is complex, so a steep learning curve to do really good work, but I wouldn't expect anything else. Recommendations to others considering the product Learn as much as possible about how to use it. What business problems are you solving with the product? What benefits have you realized? Timely account-related notifications related to renewals, account expirations, and more.

Very impressed with Evergage and its team

What do you like best? The people and the thought that has gone into its product. What do you dislike? Would like to get access to the detailed campaign data via api and csv Recommendations to others considering the product If you are data driven, have a test What business problems are you solving with the product? What benefits have you realized? Inbound campaign management and real time marketing

Evergage: a use-case for a robust web application

What do you like best? We use Evergage mainly for in-app marketing campaigns and engagement tracking. In particular, I built a rather unique task list using an Evergage that functions as our initial onboarding process for our low-touch customers that has been very successful. What do you dislike? There are times when the overall engagement score for our web application users seems to vary without an apparent reason why. The total number of actions and active users will increase, but the ...

Great software to drive more engagement

What do you like best? How fast and easy it is to create and target a message. 50% of our web conversions were the result of Evergage messages in 2015! What do you dislike? Not much. We were an early users so there were some kinks, but they are way past that now Recommendations to others considering the product Just buy it What business problems are you solving with the product? What benefits have you realized? Increasing relevance and engagement on our web site. Better targeting. More ...

A User Friendly Personalization Platform

What do you like best? The level of specificity in how both user segments and campaigns are created is very deep. If I wanted to display content only to people who work at Ben & Jerry's within the state of Vermont and who have also never visited my website and are coming to my site via a search engine, I could do it, and fairly easily. The setup of campaigns is also very user friendly. There is a WYSIWYG component to it, which seems to work well, and then you can modify the direct source ...

Increased Our Site Wide Conversion Rate

What do you like best? The granular targeting, a/b testing, and the way messages can be customized by user so many different user behavior without needing to code What do you dislike? Reliance on a browser specific addon is a drawback. So is the fact that you can't yet create segments out of other segments. Recommendations to others considering the product This is a great product, but will require some dedication to get the desired ROI. It's not a hands-off tool. You should aim to ...

We absolutely love how Evergage has helped us engage with and communicate with our customers!

What do you like best? I love that I am able to create custom experiences for specific groups of customers. We are heavy users of Evergage, and we love it. The learning curve has been a bit steep, but the Evergage's support team is always very, very helpful. What do you dislike? Again, the learning curve is a bit steep, but the support makes this easy to overcome. What business problems are you solving with the product? What benefits have you realized? Custom experience for specific ...

Great integration that allows our product/marketing team to understand our customers.

What do you like best? Ability to design survey's and in-app messaging without development effort on the product. What do you dislike? Our initial datasets/integration was not done too well and so we need to revisit it and redesign it. What business problems are you solving with the product? What benefits have you realized? Surveys, marketing announcements are easy and out of the box.

Great product, evolving into a real game-changer

What do you like best? I like that the company is dedicated so much to its clients and to a product that will work with anything their clients want to do. They've been extremely responsive to our requests, extremely patient and helpful with our needs for support, and have amazed us again and again with their flexibility. What do you dislike? Company and product is still evolving, and bugs do appear from time to time. For the most part, Evergage has been quick to release patches or find ...