Evergage Reviews in January 2025: User Ratings, Pros & Cons

Great solution! Even better customer service!

What do you like best? Very easy to integrate and use with an existing CMS. The ease of use enabled us to hit the ground running, find low hanging fruit and incrementally scale from there. Additionally, I find once the contract is signed with a supplier, all of a sudden it is harder and harder to reach customer service or your account manager. This is not the case with Evergage, they are always there to support and help in any way possible. Another plus is that Evergage also allows us to ...

Awesome platform

What do you like best? I love how it's instant. No waiting, no deployment. Also just as easy to "turn back". So in general. On/Off with the ease of a button. What do you dislike? Not enough bi-lingual options for multi-website Recommendations to others considering the product: Take it, you won't regret it What problems are you solving with the product? What benefits have you realized? Quick fixes, up-sells, a/b testing

Endless Potential

What do you like best? I love how agile of an organization they are and how creativity they meet the customers needs. What do you dislike? Some of the UX can be confusing at first but they are constantly iterating and making improvements. What business problems are you solving with the product? What benefits have you realized? Customer engagement and lead generation. We have been able to turn our website into a lead machine. ROI so far is incredible.

Powerful with simple user interface

What do you like best? The ability to be very granular in all our campaigns, and the super support of the Everage success team - they are really passionate about the software and it shows in their commitment to their clients' successes. What do you dislike? I'd like to be able to see the reporting/data in a way that quicker and easier to understand Recommendations to others considering the product Its constantly evolving and improving to try to be the one stop shop for personalization ...

Great product to personalize onsite experience

What do you like best? Speed. Account support ( our account director is awesome. Features. Focus on personalization. Product roadmap Innovation What do you dislike? Limited reporting but integrate well with other reporting tools. What business problems are you solving with the product? What benefits have you realized? Improve customer engagement through relevant content and product recommendations

Very easy to use, deceptively powerful

What do you like best? The easy to share graphical statistics give a solid sense of reassurance that you are on the right path and provide an easy way to share with others. The help section is very well done and make you realized there is sooooo much you could be doing. What do you dislike? I wish the visual editor was more polished.. and accounted for a wider variety of code base types. What business problems are you solving with the product? What benefits have you realized? ...

We're doing great things with this product

What do you like best? Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and configurations that many analytics systems simply replicate. While many people will not have the demanding requirements that I have for Evergage, I really have put it through the paces and pushed the support team to get ...

Driving 1:1 Personalization through Evergage improved Conversion, Avg Order Value & Revenue

What do you like best? Powerful yet easy to use platform Customer Service - Willingness of Evergage's Client team to go above & beyond Deep 1:1 customer insights Personalization across channels - Online & Email Machine Learning Recommendation Engine Pro activeness of Client Success team to recommend new campaigns What do you dislike? So far so good. The slight issue that I had was around changing the Product Offering but that has since been sorted Recommendations to others ...

Powerful tool with great potential for personalized web experiences

What do you like best? Evergage provides a powerful tool to personalize web experiences based on user behavior or other criteria defined by your marketing strategy. The ability to create site wide as well as geo-location or product interest type campaigns is fantastic. What do you dislike? The learning curve is a bit steep and the setup of individual display campaigns sometimes requires writing HTML, specifically with campaigns that replace content on your site. Evergage documentation is ...

We like Evergage!

What do you like best? I like how they have training available - often, for new users. The product is great as well. What do you dislike? It's a bit of a learning curve to get up to speed - however, I haven't invested as much time as I should have AND there is that training that is available! Recommendations to others considering the product Go for it. Just make sure you have a clear understanding of how you want to use it, invest the time in making sure it is properly rolled out and ...