Evergage Reviews in January 2025: User Ratings, Pros & Cons

Our secret weapon for personalization

What do you like best? Evergage helps us completely target and personalize our campaigns. We have several different segments in our business that require different messaging and Evergage provides the ability to send the right message, to the right person at the right time to drive customer engagement. What do you dislike? I wish Everage tailored to our B2B needs better as we target the account level vs. the user level. It works through a few workarounds but I would love to have this a ...

Professional services amaizing

What do you like best? always available, ready to find solution with the customer What do you dislike? nothing so far even after 1 year relationship What problems are you solving with the product? What benefits have you realized? Use personalization engine through omnichannels

Excellent program and service.

What do you like best? Evergage really helped us with seeing what our customers were interested in and then sending them content and advertising that they were actually interested in. What do you dislike? Some of the setup can be a bit technical and in some instances you may need the help of your IT team. What problems are you solving with the product? What benefits have you realized? The ability go show out customers content that they want.

Personalization at its best

What do you like best? What I like best about Evergage is their customer service. They are always available when we need them. What do you dislike? It can be a little intimidating to use at times but the more I use it, the more comfortable I am with it. What problems are you solving with the product? What benefits have you realized? We are able to personalize areas of our website to better serve our students.

Personalization at its finest

What do you like best? The personalization capabilities help us drive more targeted, relevant, successful cross-sell and upsell campaigns to our customers. What do you dislike? Would love to have a library of templates to pull from to help bring our campaigns to the next level, and improve speed to market so we're not dependant on internal resources to design and code. What problems are you solving with the product? What benefits have you realized? Personalization, behavioral targeting, ...

Personalization for the win

What do you like best? It is easy to use for our entire digital and marketing team without having to summon IT for support. We're able to create experience for new users, returning users and dive into more specific groups from there. Cloning and setting up and experience is very easy once you've created some initial templates. Evergage's support team is also always ready to help if we have questions. What do you dislike? Now that our Marketing Managers see how well things our performing, ...

Personalization for the win

What do you like best? It is easy to use for our entire digital and marketing team without having to summon IT for support. We're able to create experience for new users, returning users and dive into more specific groups from there. Cloning and setting up and experience is very easy once you've created some initial templates. Evergage's support team is also always ready to help if we have questions. What do you dislike? Now that our Marketing Managers see how well things our ...

Personalization at its finest

What do you like best? The personalization capabilities help us drive more targeted, relevant, successful cross-sell and upsell campaigns to our customers. What do you dislike? Would love to have a library of templates to pull from to help bring our campaigns to the next level, and improve speed to market so we're not dependant on internal resources to design and code. What problems are you solving with the product? What benefits have you realized? Personalization, behavioral ...

Contextual, Personalized Messaging at it's best.

What do you like best? Evergage allows us to be extremely nimble and flexible with targeted messaging. We are in the B2B space, and we use the system to relay messages to our current customers. If we need to close the phones or notify customers of downtime, we're able to set up messaging in minutes. The best part is the segmentation - we are able to get extremely granular with who we want to target - something that we haven't been able to find in other platforms. What do you dislike? Some ...

Exceptional support and customer service behind a really powerful tool

What do you like best? Gives us the opportunity to test different elements on the site, see results and then decide whether or not we want to build permanent features with our tech team. Visual Editor also a great tool. What do you dislike? User interface (Dashboard could use some love. Specially the navigation and UX. Recommendations to others considering the product: It can be confusing at first, but documentation is really good, and support is fantastic. What problems are you solving ...