Evergage Reviews in January 2025: User Ratings, Pros & Cons

Great product

What do you like best? I have utilized Evergage to help serve up a relevant lightbox to capture email addresses for new customers only. This campaign helps us gain customer leads, and filters through potential existing customers who would be purchasing without the incentive coupon attached to the campaign. My colleague's use this to help serve a better experience to our customers on our website, which has lead to more efficient campaigns overall. What do you dislike? It would be nice to ...

Evergage is great to work with.

What do you like best? Their support team is unbelievable. It's hard not to be successful with them driving you to do well. What do you dislike? I don't have that many dislikes, to be honest. I just wish I had more time to do my testing. Recommendations to others considering the product Their support team will make sure you are successful. What business problems are you solving with the product? What benefits have you realized? A/B testing.

Amazing software with endless possibilities

What do you like best? I like how easy Evergage is to set up and start using. The onboarding time is short and they are constantly updating their product to better serve their customers. My account lead is incredibly helpful and they are always willing to help set up campaigns and give ideas on how to optimize. What do you dislike? Sometimes I find the visual editor frustrating to use, but it's still a great feature! Recommendations to others considering the product Evergage is a great ...

Very useful, powerful, must have tool

What do you like best? The people behind the app. Always super nice, and willing to help. I am also very pleased with the ease of use and alerting. Ease of use is important, because we have various teams using Evergage. With it being easy to onboard, our staff is able to get the most out of the data quickly. Alerting is another very useful feature. For example, we setup alerts when customer usage drops. Not just all customers, but each customer specifically. This in turn allows our ...

Easy to work with, quick to act, forward thinking company.

What do you like best? I like that they bring ideas to the table to help enhance the work we're doing with them. What do you dislike? I dislike that I had never heard of them before. I'd like to see them market themselves more. Recommendations to others considering the product Take your time to understand the product and all that it has to offer so you can maximize your experience with them. What business problems are you solving with the product? What benefits have you realized? Our ...

great for personalizing commerce experiences

What do you like best? I've been using evergage for almost 2 years now and have been very happy with how they've accelerated our ability to personalize site experiences for our customers. The results are strong and working with the Evergage team has been easy as well. What do you dislike? I would like it to be more self-serve so that non developers could implement tests more easily. What business problems are you solving with the product? What benefits have you realized? real-time site ...

Love the granular targeting + Ability to test

What do you like best? We love that we can test creative with different audiences and different on-site events. The granularity is key for us, and provides data we use in other aspects of our marketing strategy. What do you dislike? We don't currently have any gripes about our work with Evergage. What business problems are you solving with the product? What benefits have you realized? We use Evergage to test solutions before we pay for permanent website development. This allows us to ...

Evergage adds significant value to ecommerce businesses!

What do you like best? The personalization engine is proving to be an invaluable tool to not only help understand customer behavior but to easily allow a non-technical user of Evergage to use these insights to personalize the online experience for the customer to drive an outcome. What do you dislike? It takes a fair amount of configuration to make it useful, to get to the point where you can demonstrate ROI. Once you're there it's an outstanding tool in the marketer's arsenal, but it ...

The best platform in the industry

What do you like best? There are many features to like it is difficult to choose one. What has been the most beneficial to my client is being able to create multiple campaigns and limiting campaign views based off visitor activity. Evergage collects a lot of data which makes it easier to create campaigns you might not have thought about before. What do you dislike? The campaign designer can be challenging to use but Evergage's technical team is always ready to fix whatever issue you have. ...

Evergage helped me reduce churn!

What do you like best? How powerful the tool is. With evergage we are able to analyze customer's behavior, score customer engagement to predict churn, and engage our customers directly in the app. We're not limited to just one of those benefits and this is providing a ton of value to our organization. On top of this, the real power is in how it enables non engineers to customize a customer's experience in-app. Our marketing team is the best at copy and knows our space better than anyone ...