Evergage Reviews in January 2025: User Ratings, Pros & Cons

Got better understanding on the product and features

What do you like best? Recommendation algorithms Seamless integration to a websit What do you dislike? Data, Data, Data in cloud will always need scrutiny What business problems are you solving with the product? What benefits have you realized? Customer and Produt recommendations Customer profiling

Strong tool, but very overwhelming

What do you like best? The tool is insanely powerful, some amazing personalization can be done because of it and the opportunities are endless. What do you dislike? The UI is EXTREMELY hard to use, the tool is overwhelming in it's capabilities and none of it is user intuitive. What business problems are you solving with the product? What benefits have you realized? We're using it as a tool to A/B test, so it's letting us rapid release things and watch their effect. By using Evergage ...

Helpful support team but hard to analyze results

What do you like best? Support team is usually very responsive. What do you dislike? - Difficult to pull reports by specific dates - system constantly defaults to its own dates and data gets screwed up. - Confidence % is so often very low. Recommendations to others considering the product reporting is clunky across all campaigns but if you can get help from the support team, they will get you sorted out. a good value overall. What business problems are you solving with the product? ...

SVP Revenue Operations & Ad Products

What do you like best? We've had great customer service. I like the flexibility of the Evergage team and willingness to adopt the product for our business needs. We started using the product for one of the e-commerce sides of our business and seen a good lift from the product. Need to be able to push further, but are resource constrained on our side. Hoping to rectify that soon. What do you dislike? System can be challenging to learn and have restrictions around how and where we can ...

Great tool in theorty, but hard to make it work with marketing automation

What do you like best? I love the IDEA of Evergage. And there is so much I'd like to try out and test. We implemented an opt-in pop-up on our blog and increased our newsletter sign-ups tremendously. Our product team is using it on the product side to much success, but we have struggled to get this going on the Marketing side. What do you dislike? We were told that it "easily integrates with Marketo (our marketing automation platform. This was not the case for us. It took 3 meetings, ...

Would love to get more of the functionality to work with our systems

What do you like best? The surving up of personalized content. What do you dislike? Would love for it to serve up more appropriate product symbols. What problems are you solving with the product? What benefits have you realized? Would like to serve up relevant events based on advisor location.

Not the right solution for us

What do you like best? Lots of great tools to increase conversion What do you dislike? Not enough support or services to optimize campaigns/tools. Too expensive for what we were getting. They bought out our previous provider and in that process we lost the "management" part of the service. When we asked for it, we were asked to pay substantially more for a service that wasn't covering the expense to begin with. What problems are you solving with the product? What benefits have you ...

Evergage

What do you like best? There is so much data and information that comes with this tool. You can write just about any campaign into code and have it show up on your static website. What do you dislike? The UX isn't great, campaign set up isn't very intuitive. Hard to build anything without code. Customer service is aggressive and makes it harder to engage. Recommendations to others considering the product Best outcomes if you use code. What business problems are you solving with the ...