Evergage Reviews in January 2025: User Ratings, Pros & Cons

Evergage Review

What do you like best? Easy to setup and can avoid development headache. What do you dislike? Sometimes it duplicates some static contents lik images. What business problems are you solving with the product? What benefits have you realized? Recommedations are completely handled by evergage.

Would recommend Evergage to anyone wanting to quickly implement A/B tests

What do you like best? - Customer service is hands down the best customer service around. Quick responses (usually within 2 hours and they always go above and beyond to help resolve issues or help build tricky campaigns - Ability to implement A/B tests and product changes WITHOUT needing to incorporate development - Analytics and the ability to track clicks and page views. WAY better than Google Analytics. We can track things on both the user and account level What do you dislike? - ...

Our Experience with Evergage

What do you like best? The support that we've received - we have been able to try many new things with Evergage. We have always gotten our questions answered and they continue to support our needs however they can. What do you dislike? It is a very complex platform that can be very useful. However, being new to Evergage, it has taken quite a bit of time to get brought up to speed. What business problems are you solving with the product? What benefits have you realized? The need for ...

Evergage is a great tool for personalizing customer experience

What do you like best? The client engagement team who help us implement campaigns. Very thorough process, smart people who think through solution before implementing. What do you dislike? the self-service interface could be easier to use and customize treatments. i don't have a very technical team so this has been somewhat of a challenge. Recommendations to others considering the product Know what you want to get from the software, have a few use cases you can give to the evergage team ...

Great personalization with Evergage!

What do you like best? Evergage allows very granular segmentation and personalization for optimal user experience. The capabilities of implementing Evergage across our website have been endless. There is a wealth of segmentation strategies with rules based on anything from user behavior to geolocation. If you can imagine building a segment, you can do it with Evergage. This tool empowers all types of users to create awesome campaigns. What do you dislike? There is a bit of a learning ...

Super helpful but hard to use

What do you like best? I like being able to directly message my customers in their account. Instead of having to reach out to them via email I can just put a message up in their account and have them either 1. get the information I need to share or 2. have them sign up to participate in a variety of testing activities. I also like that I can give my customers messages when they most need to see them. If I was just emailing them they would be getting information out of context, Evergage ...

Boost engagement and lead gen of your blog

What do you like best? Like how you can segment readers based on previous actions and display additional content (say a banner, "pop up" or slide in message to improve registrations and subscriptions. Know your audience and better provide relevant information. A/B testing of different images or content. Ability to incrementally improve functionality not built into blogging platform first go-round. What do you dislike? As I was only the recommender, and am not a daily user of the tool, ...

Evergage - Client Review

What do you like best? Relative to traditional dev work required to implement changes on site, Evergage allows marketers to make decisions and changes in real-time. What do you dislike? The console still requires some UI adjustments (i.e. dashboards, stats screen functionality, etc. Recommendations to others considering the product Don't be scared to test! The tool offers amazing flexibility to demo campaigns and make adjustments on the fly for campaigns that are live. I've witnessed so ...

Great tools for real time communication with customers

What do you like best? Evergage makes it really easy to test real time marketing and communication with customers. You can do almost anything you want to do in terms of messaging and creative. The Evergage team is super responsive too - they'll help you figure out the right way to set up tests and even what tests to run. What do you dislike? It took a while to get the mobile app sdk completed - but that seems to be fixed! What business problems are you solving with the product? What ...

Sharing Targeted Messages with Evergage

What do you like best? Evergage makes it easy for us to let our customers know about new features and enhancements. What do you dislike? Sometimes, Evergage can be slow and it is a very robust solution. I wish there was more training so we could be sure that our team is making the most of all that Evergage has to offer. Recommendations to others considering the product Take the time to make sure you've thought through how you want to use it and that you've implemented it to reach those ...