Evergage Reviews in January 2025: User Ratings, Pros & Cons

Web Producer Review CIEE

What do you like best? The mere fact that we are able to connect more accurately with our customer base through the platform on an analytical event. What do you dislike? The Visual editor has the hardest time editing content most times. Recommendations to others considering the product have fun and truly experiment. Ask a ton of questions and make the most of your on boarding. What business problems are you solving with the product? What benefits have you realized? Analytical ...

Essential for 2018

What do you like best? Agile and responsive. In this age of expected personalization, Evergage ensures we're offering the experiences our customers need and want. What do you dislike? UI is not as seamless as we need for the volume of campaigns. When multiple users are on one project at the same time we've had issues What business problems are you solving with the product? What benefits have you realized? Helping users find their desired service within our site. We have a wide breadth ...

A marketers dream....personalized experiences made simple

What do you like best? Real life examples of success. Easy to understand go to market strategies and organizational design to execute and deliver a successful roadmap. Small and intimate setting to ask questions and knowledge share. What do you dislike? Some of the sessions were a future state with technology not ready for market. What business problems are you solving with the product? What benefits have you realized? Driving a delightful customer experience and driving ROI

Powerful with simple user interface

What do you like best? The ability to be very granular in all our campaigns, and the super support of the Everage success team - they are really passionate about the software and it shows in their commitment to their clients' successes. What do you dislike? I'd like to be able to see the reporting/data in a way that quicker and easier to understand Recommendations to others considering the product Its constantly evolving and improving to try to be the one stop shop for personalization ...

Evergage User experience

What do you like best? quick and easy to use, power machine learning What do you dislike? need more design skill to master visual editor What business problems are you solving with the product? What benefits have you realized? smart nav, smart sort, recommendation

Great customizable personalization experience

What do you like best? Building a campaign is easy for everyone. What do you dislike? There's currently no real way to automate a campaign. What business problems are you solving with the product? What benefits have you realized? Many different people come to our site at different stages and this gives us the ability to speak to them in a relevant way. We're no longer shooting out one generic message to a group of people, we can make it as specific as we'd like.

Evergage RTM for Ladbrokes Coral Group

What do you like best? It's possible to customize the website exactly to the customer's behaviour, and get data on how and when they visit the site. What do you dislike? The software can be a bit illogical to navigate through when setting up a RTM campaign. What business problems are you solving with the product? What benefits have you realized? We're getting more insight into the customer's needs and can select what information should be shown to special customers.

Great Tool, but UI Could Use Some Work

What do you like best? Evergage has a great analytics engine and it's company and industry recognition is also great. It's quite easy to create new segments and use their tools to learn where best to personalize based on industry and geography. Their reporting is also very good and provides a number of options for viewing results in order to give a thorough perspective on exactly how effective a campaign has been. They have a great customer success team that actually takes your success ...

Have used it for more than a year now. It's GREAT tool with Amazing support team!

What do you like best? The overall idea and concept, ability to schedule campaigns and the reporting dashboard. What do you dislike? Reporting discrepancies. No ability for web devs to select and change source code per experience. It's not really time efficient to do everything thru visual editor when you need to change entire div's code. Sliders are turning out to be a bit tricky to personalize. Recommendations to others considering the product Definitely please add the ability for web ...

Evergage User for 3 years

What do you like best? Evergage provides strong abilities to segment users and accounts for a roll up reporting view. The in app messaging is very customizable and allows for robust engagement tracking. What do you dislike? The UX is a bit clumsy and isn't seamless. Additionally, the engagement metrics are valuable, but in some cases you only get summary data without the ability to drill down. What business problems are you solving with the product? What benefits have you realized? 1. ...