Evergage Reviews in January 2025: User Ratings, Pros & Cons

Great personalization tool!

What do you like best? I like how many functions there are that you can utilize personalization on your site (campaigns, recipes, segments, third party integrations, etc.). The segments also allow us to do further deep dives into data about our users. What do you dislike? There are a few quirks, like having to log out and log back in once updating a recipe or campaign, but other than that it is pretty straightforward and easy to use! What problems are you solving with the product? ...

Evergage for testing website assets

What do you like best? I enjoy the flexibility Evergage gives us in altering the main content of our website without having to go through the front end team What do you dislike? I do wish the Visual Editor was a little more intuitive and little less buggy, but it looks like those changes are on their way. What problems are you solving with the product? What benefits have you realized? We usually use it to promote campaigns and test different assets

Awesome data!

What do you like best? I love how easy it is to set up and track different campaigns What do you dislike? I wish there was a better dashboard to get raw data What problems are you solving with the product? What benefits have you realized? Personalization on our website and being able to send triggered emails

Good Product, Exceptional Customer Service

What do you like best? I love Evergage's customer success & support teams. They are available at all hours and help organizations with strategy & everyday needs. What do you dislike? Their visual editor UI is lacking. I started off using it (I didn't know HTML/CSS at the beginning) and now I only code things myself and haven't touched the visual editor in months. From my understanding, this is a huge priority for Evergage and I imagine after a few months this part of my review will be ...

Very powerful platform

What do you like best? How flexible it's to interact with the UI What do you dislike? Interface within the dashboard could use some improvements Recommendations to others considering the product: Best in the industry as far as visual editor What problems are you solving with the product? What benefits have you realized? Mainly conversion optimization. Personalization, AB testing and be able to test new features before going through development through our technical team.

Great platform, great support team

What do you like best? Our customer success representative is the best. She's available at all hours and continuously helps us improve our usage of their software. Their usability is top notch and mostly easy for a business guy like me to learn. What do you dislike? Their visual editor has a lot of room for improvement. It's buggy and crashes quite frequently. Luckily, they have a more hands on editor that requires a little knowledge around coding. I've been able to learn and quickly ...

Great platform, great support team

What do you like best? Our customer success representative is the best. She's available at all hours and continuously helps us improve our usage of their software. Their usability is top notch and mostly easy for a business guy like me to learn. What do you dislike? Their visual editor has a lot of room for improvement. It's buggy and crashes quite frequently. Luckily, they have a more hands on editor that requires a little knowledge around coding. I've been able to learn and quickly ...

Amazing Product

What do you like best? Love the personalization features available through the platform, it's not clunky like other tools in particular adobe target. What do you dislike? Analytics and testing information could be better Recommendations to others considering the product: Have a front end developer manage the tool What problems are you solving with the product? What benefits have you realized? Personalization, A/B Testing

Evergage is second to none for CDP vendors

What do you like best? Definitely the customer support. Their CS team is amazing and always super helpful with any issues that arise. A powerful platform and intuitive to pick up. Useful for anyone needing an ABM web personalization tool or any Ecommerce. What do you dislike? There are some issues with the UI. While it is intuitive to pick up there can be some confusing things with where things are when pulling statistics on a campaign but definitely a minor issue when looking at the ...

Great flexible system for fast and easy improvement of customer experience

What do you like best? Good, clear and simple interface, changes made are instantly visible. What do you dislike? It took some time to understand how recipies work and how you can use them to trigger content. What problems are you solving with the product? What benefits have you realized? We improved conversion through personalized product recommendations based on AI.