Deskero Reviews in January 2025: User Ratings, Pros & Cons

So far so good!

What do you like best? I like that you can edit this portal to incorporate our company logos! It's also nice that you can add additional agents for additional departments! What do you dislike? I wish the free version offered more features as a limited offer to see if upgrading is beneficial. It would also be nice if this was a bit more customizable for what we need or our specific industry. It would be helpful if you could change "customers" to "employees" as this is what we will be ...

Awesome software!

What do you like best? I really love Deskero, because it has given infinite improvements to our organization, among which my favorite thing is the comfort that this service offers to all our users. Deskero, I think, is an excellent service, is very diversified and allows interaction between all our users and consumers through the use of tickets (it is an excellent service. Kayako also allows multi-channel support, social networks, chat and reporting functions of a suite. In addition ...

Best Help Desk Software

What do you like best? Improves communication so effectively. It is easy to use. Has automatic notification that keeps everyone updated immediately. Web based with mobile app that one can use to connect. Ability to develop solutions for all roadblock we encounter in a promptly manner What do you dislike? The lack of database interface with our Bi tools. Some reporting tools are embedded and allows data download but has to be done manually. Recommendations to others considering ...

Deskero Review

What do you like best? I like the way the system operated to help solve my problems What do you dislike? it can at time be a little challenging with certain issues Recommendations to others considering the product I think you will learn to like it What business problems are you solving with the product? What benefits have you realized? the major problem I trying to solve is the issue of keeping tract of the ins and outs of certain departmental problems related to our business. it has ...

Useful software for customer service

What do you like best? The best is the fact of tracking all customers’ requests in a single, easy-to-use software What do you dislike? There weren’t many negative reviews for Deskero, but some users said that the mobile app needs further development to make it more user friendly. What business problems are you solving with the product? What benefits have you realized? The app for mobile

Helpdesk

What do you like best? Seems to be a simple straight forward approach to ticketing. What do you dislike? Not sure yet. Need to kick the tires more on it. What business problems are you solving with the product? What benefits have you realized? Need ticketing solution. Can handle most types of requests.

ticket system for starter

What do you like best? Management of customer questions, have everything under control What do you dislike? la parte di analisi mi sembrano ancora un pò grezze What business problems are you solving with the product? What benefits have you realized? website management and customers question's

Support system that helps users manage multi-channel support queries, and track performance.

What do you like best? Usability and adaptability make Deskero a keen answer for organizations in any industry, arranging work processes consistently and giving administrators a chance to focus on the main thing: fulfilling clients. What do you dislike? Absence of a database interface with our BI devices. It makes them report instruments installed and takes into consideration information download yet must be done physically. Recommendations to others considering the product In the event ...

Fair product with innovation

What do you like best? Simple product easy for use, it was easy to use and help was provided in the event of an issue. What do you dislike? The setup in the Infrastructure could be smoother, it all depends on managements expenditure they will put forth in a product Recommendations to others considering the product Its a very simple And straight forward application to use What business problems are you solving with the product? What benefits have you realized? Tracking, measure ...

Solid but not perfect

What do you like best? Helps manage clients in an easy to learn manner What do you dislike? Lacks some features of competing products What business problems are you solving with the product? What benefits have you realized? Client management