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MI
Muhammad I
10/26/19
Live chat for website that does not let your site speed performance down
What do you like best? The first impression when I use Dashly is this live chat tool does not let your site speed performance down. The speed of a load of this tool is really fast when you put it on your site. Other Pros that I know are much-much more, but what I also really like about Dashly this tool can trigger auto message chat or pop-up for a done event that the customer did on your website. Ex: your customer has bought for a product on your site so Dashly can track it and can give ...
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AI
Administrator in Information Technology and Services
10/08/19
This company is going places.
What do you like best? They have Live chat, but that's only the tip of the iceberg, you get visitor tracking, personalized messages (example they find out where the user typed in the name and continue using that name for all messages) making the user feel like they are already part of the family, also in-app as in phone apps chat (huge feature that very few chat apps have via SDK), it has targeting, segmentation, pretty much anything that you need, so instead of needing many apps you just ...
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MH
Marina H
02/28/19
Absolutely satisfied!
What do you like best? Dashly had me approach customer success strategy at a whole new angle. Besides being super-useful in terms of having all the stats under your fingertips, it integrates all the tools you need to understand user’s needs and deliver accordingly. Besides functionalities, they really have extraordinary customer support. What do you dislike? Well, not much. Getting through Knowledge base may seem overwhelming at first, but Dashly has a great support team and they really got ...
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02/28/19
Absolutely satisfied!
What do you like best? Dashly had me approach customer success strategy at a whole new angle. Besides being super-useful in terms of having all the stats under your fingertips, it integrates all the tools you need to understand user’s needs and deliver accordingly. Besides functionalities, they really have extraordinary customer support. What do you dislike? Well, not much. Getting through Knowledge base may seem overwhelming at first, but Dashly has a great support team and they really got ...
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DC
Dmitry C
06/23/20
It covered sales, support, and nurturing communications
What do you like best? No code required. I could fire triggered pop-ups after a particular event or on a special page without waiting for the development team for years to map new events. Dashly has its own event mapping tool. That saves a lot of time and help to start experiments on my own. What do you dislike? It is not a con of Dashly. It is more about our specific way of development website to improve SEO. We had our website as a one-page application. Initially Dashly cold does not ...
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FS
fabrizio s
01/25/20
A Solid All in One Tool to Boost your Marketing and Offer Live Chat for your Site
What do you like best? The Integration with our Ecommerce and the fact that it offers both drip email automation and live chat. The Android app is good and workd great! Last : their Support is simply AMAZING I had some time and was not fully aware of how to make the automation works and spent like 1 hour with their support online asking also the most silly questions and they were ALWAYS : -Helpful -Prompt -Friendly and Professional What do you dislike? At start it takes some time to ...
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DG
Daybelis G
11/05/20
Great potential for leads and user interaction!
What do you like best? Dashly has great chat features and it’s has a feature that allows us to understand what attracts more people to our site. While it still has improvements to make, it has helped us reach our numbers and understand what our members are looking for. Overall, it really has helped us improve our organization. What do you dislike? It still has improvements that it could work on. For example, it doesn’t have many integration features and it slows our servers ...
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RM
Rafał M
04/09/23
"Dashly is not just WebChat it is an entire ecosystem"
What do you like best about Dashly? Out of all the chat apps available, we prefer Dashly for several reasons. Firstly, its user interface is well-designed and easy to navigate, despite having many features. This adds to the overall user experience and creates a feeling of luxury.
VF
Vi F
04/08/23
"Just replaced Intercom"
What do you like best about Dashly? They have all the best features as other competitors and their pricing is super competitive! What do you dislike about Dashly?
AU
Anonymous User
04/06/23
"Pleasant experience!"
What do you like best about Dashly? Great UI, one of the best out there you can find! When using it, everything is just visually appealing! Easy to use, everything is just so intuitive.