Crisp Reviews in January 2025: User Ratings, Pros & Cons

"Best service and support ever!"

What do you like best about Crisp? Everything! I love the features, especially the translation and all the integrations! The best support ever! What do you dislike about Crisp? I just like everything! From features to support! The best! What problems is Crisp solving and how is that benefiting you? Translation for our global network of websites

"Fast, neat, everything you need. Chat, Email Marketing."

What do you like best about Crisp? A well-designed product that has almost everything you need for a startup or company. Kind and helpful support. What do you dislike about Crisp? I would like to be able to manually customize the design with styles, not just colors and texts. Although there are so many things that can be changed, but I would do as in the VS Code code editor. Recommendations to others considering Crisp: It is better than Intercom, faster and cheaper. What problems is Crisp ...

"Crisp - beauty in simplicity"

What do you like best about Crisp? Crisp is really simple to use and very intuitive. We had no problems setting up, and it works well with integrated channels. Also, they have the most impressive and fast client support. Excellent UX! What do you dislike about Crisp? We would prefer if we could choose notification sounds, and if they could be different for different channels. What problems is Crisp solving and how is that benefiting you? Using several communication channels through one ...

I've never had better service than this

Pedro has been amazingly responsive every time I've ever had a question whether it was a quick little question or asking for help setting up a chatbot, and Barkley took such a personal interest in helping me figure out an issue I was having and spent two days troubleshooting it with me. You really can't put a price on that kind of service, but they did, and it's less than one percent of the cost of a similar plan on Intercom. I don't know how anybody can use anything else!

"The best live chat software and more!"

What do you like best about Crisp? Crisp has a free plan or a trial for the premium plan which is loaded with innovative and useful features. It's the best live chat software I have used to date and will likely hold on to that title for many years ahead. What do you dislike about Crisp? I have yet to discover anything that I did not like. They have an ios app and a web app so I'm covered at home or on the go. That's clutch for me and is a key benefit that I enjoy. What problems is Crisp ...

As a startup e-commerce website, This is perfect for me and for my clients.

As a startup, This platform is helping me a lot , I love how the integration is so smooth with wordpress. And I can't tell more, It's just awesome!

"Enterprise power at affordable pricing!"

What do you like best about Crisp? What's not to love about Crisp? It's used by our sales, marketing, and support teams. From a marketing standpoint, the Crisp MagicMap lets us get a real-time look at where our users are currently located and what pages they're actively using, while our support teams can easily start a screen-share support session directly from the live chat. What do you dislike about Crisp? There are a lot of great additional features built into the Crisp UI/UX, however, ...

"Crisp is sooo cool shared inbox tool!"

What do you like best about Crisp? - I really do like their flexible API which allows me to create powerful automation for my support & operation & sales team - Their pricing is very great for companies with large teams - UI is so easy to use - Their Support response within 1 min and their very very helpful! What do you dislike about Crisp? - Need to have an SLA Feature - Improve the rules feature. What problems is Crisp solving and how is that benefiting you? - Pricing for my large team! - ...

"Best and simple solution for all the interaction with the prospects/customers"

What do you like best about Crisp? A very very simple tool to manage all the interactions with prospects, this is not only used for the interactions with the prospects this can also be used for interactions with the customers as well. the best part is having all the sophisticated features and functionality in terms of complex use-cases and business logic implementations. Similar to another chat tool this can route chats to different people and has the ability to route to separate groups in ...

I love this service and the team is…

I love this service and the team is amazing!