Crest Reviews in January 2025: User Ratings, Pros & Cons

"Inbound Sales Chat"

What do you like best about Cresta? Cresta is helpful with having the account number, and if the customer is logged into the account. I also enjoy I can see when the customer is typing. I can take more chats if I want.

"Inbound Sales Chat"

What do you like best about Cresta? What I like most with Cresta is that when you receive a chat, you have valuable info right there ready for you with the account number, name, and phone number to make it easy to pull up the account and have that ready to go. It is also great that you can see prior chat history so you can check that out to see what the customer needed last so you are fully prepared for what the customer throws at you. I do also enjoy the predictive text to save having to ...

"doesnt always register what I say"

What do you like best about Cresta? it allows me to find multiple answers. and its always quick with repleys and a other way to assis me when I get stuck on a question. I dont really know I havent used this be

"Cresta is a good app but like all can use some improvements,"

What do you like best about Cresta? I like that is blocks ou t sensitive information and keeps recordings What do you dislike about Cresta?

"WORK REVIEW"

What do you like best about Cresta? i like being able to see what was said in case I have to remind guest of anything that we went over What do you dislike about Cresta?

"Convenient Tool But A Little Glitchy"

What do you like best about Cresta? The ability to go back and look upon the conversation I am having to ensure poper compliance. It comes in handy when there's a conversation that might be hard to understand due to background noise.

"Neutral Experience"

What do you like best about Cresta? I like that I Cresta generates responses for me to say to guests. What do you dislike about Cresta?

"Its not consistent"

What do you like best about Cresta? When it comes to needing to recap someth What do you dislike about Cresta?

"Cresta review"

What do you like best about Cresta? I like that i can go back and verify what a guest stated and make sure i am able to add notes to a package. What do you dislike about Cresta?

"Cresta Review 3.0"

What do you like best about Cresta? I like that it can translate your conversation. I often use it to go back and fill in information , I may have forgoten to add to my guest profile. I have never use another brand.