Coupa Expense Management Reviews in January 2025: User Ratings, Pros & Cons

From manual to managed

What do you like best? The complete visibility from beginning to end that, not only Accounting sees, but also the user. What do you dislike? I would've liked to see training tutorials available on the home page for users to tap into. What problems are you solving with the product? What benefits have you realized? We've solved the lack of visibility problem. By having a system house the details behind expenses, we have no need to shuffle through loads of paperwork to find ...

Coupa replacing Oracle EBS for transactional expense management

What do you like best? Ease of use, configurability, performance, low maintenance What do you dislike? Lack of open inbound APIs. There are several inbound API's for specific uses but. ot open to users. Also lack of bulk upload. Vendor support is pretty terrible Recommendations to others considering the product: Currnency excanges can be very tricky and some features are buggie as of version 16 when using line splits What problems are you solving with the product? What ...

Coupa Expense Report User

What do you like best? The best part of Coupa Expense Reporting is the flexibility and myriad of options available for accessing and submitting an expense report. The Coupa app allows a user to either start or access an existing expense report at any time easily and quickly. Additionally, the app allows the user to capture a receipt via the phone's camera, which eliminates the problem of lost receipts and the tedious method of scanning and emailing. What do you dislike? There have ...

Coupa Budget User

What do you like best? Coupa has a very clean user interface. Most actions on the site are simple and intuitive. I have used many other SaaS programs that have a very bad user interface and this completely ruins the experience. In addition, the program has great email notifications for approving purchase req's. I like that every time I need to approve something I get an email and I can even approve the expense right from the email! What do you dislike? Coupa still lacks some ...

Seamless expense tracking

What do you like best? Coupa has revised me with the mobile ability of real-time expense submission and management. What do you dislike? Receipt attachment / invoice capture could perform better, but still efficient overall. What problems are you solving with the product? What benefits have you realized? By submitting expenses in real time, Coupa dramatically increases the efficiency of T&E departments and accounting.

Good for non complex expense report processing

What do you like best? I like how convenient it is email receipts to your Coupa wallet and then add to your report. The user interface is great how it straightforward and not cluttered. It's also useful to see the flow of where your expense report is after submitting it. You can see who needs to approve it and when you'll be reimbursed. Over the limit flags is also helpful. What do you dislike? Coding complex or long expense reports can be tedious. I wish there was a select ...

Expense management integrated into the rest of your spend management solution

What do you like best? Coupa takes visibility to the next level. I love being able to have visibility into our spend from expense reports. What do you dislike? The per diem functionality needs some work, but is still a vast improvement over our existing solution and process. What problems are you solving with the product? What benefits have you realized? Expense management has allowed us to leverage less time spent on processing transactions, tracking approvals and filing ...

Coupa expense

What do you like best? I like the ease of use and mobility capabilities What do you dislike? I haven't identified anything at this point What problems are you solving with the product? What benefits have you realized? Spend management

Great v18 release

What do you like best? Love the functionality that allows for users to upload their hotel folio and have their expense report automatically itemized- so cool! What do you dislike? Commodity codes aren't being looked at when the system itemizes receipts. What problems are you solving with the product? What benefits have you realized? Getting rid of paper and increasing transparency!

Arnaud Colignon

What do you like best? Ease of use, flexibility, policy configuration What do you dislike? connection between the app and the browser version not as efficient as it could be audit score What problems are you solving with the product? What benefits have you realized? Internal control, policy harmonization