Coupa Expense Management Reviews in January 2025: User Ratings, Pros & Cons

Easy and flexible

What do you like best? Receipt management and uploading is simple and fast. Reimbursement process is fast. What do you dislike? Once I learned the functions, which was easy, I can't think of any dislikes. It was somewhat difficult to learn, I had to have someone coach me through the process. Recommendations to others considering the product: Very easy to use and effective managment of expenses. Saves tons of time in completing expense reports and managing the reimbursement ...

Coupa is great for expense management

What do you like best? I love that coupa automatically loads your expenses from your credit card and associated companies. Makes compiling incredibly easy. What do you dislike? What I don't like about automation? It's not always accurate with the names or the categories of purchases. What problems are you solving with the product? What benefits have you realized? This has made compiling expenses for our company far easier.

Coupa Product

What do you like best? I love that we are able to go completely paperless on the procurement and expense side of the finance department! The Coupa app makes it so easy for the end-use to get their expense reporting done on the go. As an accountant, I ` What do you dislike? The implementation process was slightly difficult and time consuming. Recommendations to others considering the product: It's an amazing product What problems are you solving with the product? What ...

Simplifying expense reports with very few issues.

What do you like best? The app is a great function for our users to work with. Coupa makes it very easy for me to review and approve expense reports. What do you dislike? We have some issues with the ability to attach receipts or to submit a report. Recommendations to others considering the product: Take the extra time to make sure users fully understand what they need to do to successfully submit reports. I took over the Coupa admin role a while after it had been ...

Coupa Expense Platform

What do you like best? I thoroughly enjoy the user friendly platform. Coupa is very versatile and easily understandable for a wide range of users. What do you dislike? I do not like how you have to click in and out of each document rather than have an arrow feature, which would bring you from one document to the next. It is also frustrating when approving expenses how the platform brings you back to the homepage every time you are finished reviewing a report. Not a dislike, but ...

Very user friendly

What do you like best? Coupa's expense platform is easy to use, and great for visibility and tracking. What do you dislike? We have challenges around users coding correctly but Coupa does help the user with its flexibility around tags and keywords. What problems are you solving with the product? What benefits have you realized? We can use Coupa for all corporate card, personal and operational funding reports. We use it internationally as well.

Excellent customer service, easy to learn

What do you like best? Having coupa makes my work so much easier. What do you dislike? Nothing! Everything works great for me and what I do. What problems are you solving with the product? What benefits have you realized? Work flow and visibility of expenses

Digitized work flows

What do you like best? The application is intuitive and user friendly. The mobile application makes it easy to capture and approve expenses. What do you dislike? Opportunities to improve the support model so that it's more consistent. What problems are you solving with the product? What benefits have you realized? Centralized expense Mgmt with streamlined visibility.

Paperless audits,receipts... user friendly

What do you like best? Wallet, mobile App, ability to approve on the go What do you dislike? Report extraction.. what goes in, can't a,ways be retrieved Recommendations to others considering the product: Better reporting. Metrics What problems are you solving with the product? What benefits have you realized? Looking into data analytics

Easy and friendship

What do you like best? Easy way to setup and management. The mobile application is good and intuitive. The integration with corporate cards is very useful What do you dislike? Not too much options to customize for our Mexico operation What problems are you solving with the product? What benefits have you realized? Expense control for travel expenses