Convin Reviews in January 2025: User Ratings, Pros & Cons

"Easy and efficient tool"

What do you like best about Convin.ai? It ease my work , easy to get the data and give alot inputs in the call details. Directly getting live call details What do you dislike about Convin.ai? there is nothing i dislike about convin. What problems is Convin.ai solving and how is that benefiting you? Easy to audit the call and AI does live auditing so there is more data to look into .

"East Setup, accurate results a must need in optimising your business process"

What do you like best about Convin.ai? A powerful transcription tool with great accuracy and affordability that sums up to generate great ROI both qualitatively and quantitatively. What do you dislike about Convin.ai? Nothing as of now. If team keeps evolving with ongoing market trends then no complains. What problems is Convin.ai solving and how is that benefiting you? The manual setup of QA reduction at L1 level.

"Convin Is really helpful for business"

What do you like best about Convin.ai? Convin is an AI based quality audit platform, which is completely customisable as per your business requirements and it reduces the dependency on manual QA and produces output on the entire data rather than an random sample What do you dislike about Convin.ai? Can hardly think of any. They are so quick with right solutions and always produces accurate reports What problems is Convin.ai solving and how is that benefiting you? apart from that any form of ...

""A Great Tool for an Automated QA and Reportings""

What do you like best about Convin.ai? 1. One can use this platform to Manually Audit all the calls. 2. Convin team can automate this process and give 100% Call auditing, and this is the best USP in Indian Market 3. Say No to making reports manually; Convin gives you customized Reporting. 4. All the features are the best. What do you dislike about Convin.ai? There is nothing as such that can be disliked, but as it's a new product, I feel there are lots of things yet to build in this ...

"A very innovative yet user friendly UI platform , a must have sales tool."

What do you like best about Convin.ai? Convin is an AI based quality audit platform, which is a vanilla product perfectly customizable to ease your business painpoints. What do you dislike about Convin.ai? Nothing as of now , the way the app is updating we can expect some more features to be improvised. What problems is Convin.ai solving and how is that benefiting you? It is solving the problem of call audits of the sales reps and benefitting to understand the deviations in the sales pitch ...

"CONVIN Review"

What do you like best about Convin.ai? Shaandar & Jabardast tool hai. 1. 100% audit Coverage - Kisi bhi HOD ko chahiye kya Customer VOC- wo milega. 2. Manchaha Report jaise kaho waise integration milega, Kisi bhi manager aur QA ko aur kya chahiye. 3. Key words analysis - Wo chahe aapko apne products ki kami Sunni ho ya achahiya, sab milega. 4. AI aur manual dono taraf ki audit ki suvidha. 4. Akheer me, behatreen service & super humble log jo hai, hamesha aapki jarurat pe ready. What do you ...

"Audit automation with no boundaries"

What do you like best about Convin.ai? Unlimited Voice Audit automation with feedback and coaching. It also has the manual audit platform for calibration purpose. The report section has various useful reports. The individual coaching section is a useful for agents struggling to improve. What do you dislike about Convin.ai? Picks up the background noise as well and this causes confusion sometimes What problems is Convin.ai solving and how is that benefiting you? We don't need to hire QAs for ...

"A great tool for quality and training of the sales and marketing team"

What do you like best about Convin.ai? This tool is really a time saver when it comes to monitoring the call for thousands of employees to see the weak and strong areas of their conversation and sales call with clients. Having a team meeting with the reports generated by convin.ai gives logic and proper guidance to executives who need to improve, as it is totally an Artificial intelligence based software, its accuracy can not be challenged What do you dislike about Convin.ai? Been using ...

"Flexible and valuable platform."

What do you like best about Convin.ai? Create conversations through a platform with artificial intelligence technology, which allows us to create an increase in our sales to make, customer service is very good and efficient. What do you dislike about Convin.ai? Nothing that I have disliked about this product, I have been implementing it for a little more than three months. What problems is Convin.ai solving and how is that benefiting you? Through Convin we can expand our flow of clients, ...

"Great Experience with a Team who Cares About Delivering a Great and Simple Experience"

What do you like best about Convin.ai? Their team is very responsive, and the level of support is very high. In addition, the Convin team is flexible, and their product is intuitive compared to other conversational intelligence tools. I think their call screen where the recording is evaluated was one of the most concise and easy to interface with compared to their competition. Additionally, their ability to track terms being used in calls over time and have AI-based recommendations on which ...