Convin Reviews in January 2025: User Ratings, Pros & Cons

"One of the best tools available in the Market"

What do you like best about Convin.ai? The transcript option of convin is best. What do you dislike about Convin.ai? Again transcript because every single word cannot be added in convin because as a domestic call centre we have Hindi calls. What problems is Convin.ai solving and how is that benefiting you? Using for calls auditing and transcript saves our time while doing audits.

"One of the best tools available in the Market"

What do you like best about Convin.ai? The transcript option of convin is best. What do you dislike about Convin.ai? Again transcript because every single word cannot be added in convin because as a domestic call centre we have Hindi calls. What problems is Convin.ai solving and how is that benefiting you? Using for calls auditing and transcript saves our time while doing audits.

"Great audit tools . We are able to get all potential source at one place by using this app."

What do you like best about Convin.ai? We get all thing sorted in one portal.Coaching Assements is really very helpful. What do you dislike about Convin.ai? Accuracy and some time account wise laging issue. What problems is Convin.ai solving and how is that benefiting you? Coaching session are provide which is very helpful for the Agents. In one portal we can access with customized data with monthly and weekly bases.

"Ai tool for every day auditing"

What do you like best about Convin.ai? An automated tool that has handy calls and features What do you dislike about Convin.ai? Reports are sometimes not fully convenient to use What problems is Convin.ai solving and how is that benefiting you? Earlier calls are uploaded manually, and from now on convin, its automated, which saves time

"Useful for customer research"

What do you like best about Convin.ai? We use it in marketing to listen to sales calls, reverse engineer closed won deals and gain insights into different categories' behavior. Very decent speech detection and nice interface. What do you dislike about Convin.ai? Speech recognition is good but still not at 100% What problems is Convin.ai solving and how is that benefiting you? Listening to sales calls, understanding buying insights

"Software gives you insights of your meeting"

What do you like best about Convin.ai? Convin provides me with an enhanced approach to auditing customer service tickets. By utilizing AI scores and gaining valuable customer insights, we are able to streamline our auditing process. What do you dislike about Convin.ai? Sometimes the database and the websites works slow. What problems is Convin.ai solving and how is that benefiting you? Reviewing company meetings when I cant attend Reviewing Webinars, onboardings, and certain critical events ...

"User friendly on audit purpose and also Best AI auditing tool"

What do you like best about Convin.ai? Easy-to-use, user-friendly tool,Available in the market right now What do you dislike about Convin.ai? Page loading takes time and reports are sometimes not accurate What problems is Convin.ai solving and how is that benefiting you? We can save time by using auditing as well as reporting

"Daily use platform for auditing"

What do you like best about Convin.ai? All the information is reachable and readily available. What do you dislike about Convin.ai? Sometimes database work slow which can be improved. What problems is Convin.ai solving and how is that benefiting you? It is helping in manual audits and sending feedbacks to the concerned person on time and fetching the data for their acknowledgement.

"User friendly auditing tool"

What do you like best about Convin.ai? The best part of Convin is that it helps in fetching out details very quickly and makes reporting easier. What do you dislike about Convin.ai? The call for same-day will take time to reflect in Convin What problems is Convin.ai solving and how is that benefiting you? It helps in analyzing calls in a faster manner and generates valuable insights in little or no time

"Best software"

What do you like best about Convin.ai? It helps us to improve our call quality i can listen my call which ever i want to, it make our life easy and comfortable these kind of softable increase our productivity What do you dislike about Convin.ai? nothing to be dislike about convin it makes us lazy and more dependable on such kind of software , if any other improvement require i will message still software to use What problems is Convin.ai solving and how is that benefiting you? It helps us ...