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Convin - Conversation Intelligence Software

Convin Reviews in January 2025: User Ratings, Pros & Cons

Revolutionize your sales calls, close more deals.

4.7

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Convin offers custom pricing plan

Convin Reviews & Ratings

4.7

Excellent

Based on 633 ratings & 471 reviews

Rating Distribution

Excellent

(399)

Very Good

(64)

Good

(8)

Poor

(0)

Terible

(0)

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Showing 341-350 out of 471

RS

Rana S

09/16/23

2.5 out of 5

"Nice"

What do you like best about Convin.ai? AI convin tool helps one to perform their task faster in a hasstlefree manner and perfrom better. Best thing about this tool is that, one can improve the quality and quantity simultaneously. What do you dislike about Convin.ai? The only unsatisfactory thing about the AI convin tool is the accuracy is not matching the human efficiency which can be made better with time and new additions to the features. What problems is Convin.ai solving and how is that ...

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M

Manpreet

09/15/23

5 out of 5

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

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M

Manpreet

09/15/23

5 out of 5

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

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M

Manpreet

09/15/23

5 out of 5

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

Read more

M

Manpreet

09/15/23

5 out of 5

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

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SG

Suhas G

09/15/23

4.5 out of 5

"User Friendly Audit"

What do you like best about Convin.ai? Convin has eaze upo the job of auditing and helped save time to look into detailed call flow and transcript Also the suggestion of key work area's Does help in understanding detailed What do you dislike about Convin.ai? Few of the old audit Script has to be updated upto today's Mark New sessions for the coaching needs to be updated on the convin dash board, SO that it will help our coaches to learn more better and improvise themself. What problems is ...

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DB

Dileep B

09/15/23

4 out of 5

"User Friendly"

What do you like best about Convin.ai? Audit time efficiency : "With the help of transcript it enables us to audit multiple calls by focusing on key parameters of the call flow" Audit Sample size : Enables us to increase the number of audits and insights . Insights tracker : (Graph) The graph helps us see the progress of each parameter. What do you dislike about Convin.ai? Ease of search : " searching a particular call recording is quite a challenge at times " Suggestion : just a copy paste ...

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PV

Priya V

09/15/23

3.5 out of 5

"Decent software"

What do you like best about Convin.ai? Every single transaction is audited and scored What do you dislike about Convin.ai? That binary options work best in most of the audit templates What problems is Convin.ai solving and how is that benefiting you? Getting all the audit data in one place, with various filters.

TK

Tanvi K

09/15/23

3.5 out of 5

"Helped optimising sales audits and training optimisation"

What do you like best about Convin.ai? Ease of use, many data points being analysed together What do you dislike about Convin.ai? Need to understand emotional intentillengce and adapt to healthcare conversations requirements. What problems is Convin.ai solving and how is that benefiting you? Helps in understanding the conversation quality, words usage, and different speech analytics which were difficult to capture with manual auditing.

MB

Mehar B

09/15/23

3.5 out of 5

"Convin has eased the auditing process"

What do you like best about Convin.ai? 1.Comprehensive auditing capabilities 2.User friendly interface 3. Coaching sessions help track progress What do you dislike about Convin.ai? 1. Limited customisation availability 2.Integration challenges for feedback mechanisms 3. Learning curve What problems is Convin.ai solving and how is that benefiting you? Helps in transpcripts to cross verify call data & objective feedback can help in data analysis for progress improvement