Convin Reviews in January 2025: User Ratings, Pros & Cons

"Helpful tool for easy manual audit"

What do you like best about Convin.ai? Its very handy for preparing the report as we want less time and easy to do manual audit.no need send a feedback mail separately as convin tool itself sends the automate feedback mail along with call recording. What do you dislike about Convin.ai? We have to download the report on daily basis to get the average count of manual audit done. What problems is Convin.ai solving and how is that benefiting you? Easy manual audit and easy manual reporting.

"Helpful tool for easy manual audit"

What do you like best about Convin.ai? Its very handy for preparing the report as we want less time and easy to do manual audit.no need send a feedback mail separately as convin tool itself sends the automate feedback mail along with call recording. What do you dislike about Convin.ai? We have to download the report on daily basis to get the average count of manual audit done. What problems is Convin.ai solving and how is that benefiting you? Easy manual audit and easy manual reporting.

""A great tool for quality and training of the sales ''"

What do you like best about Convin.ai? 1. One can use this platform to Manually Audit all the calls. 2. Convin team can automate this process and give 100% Call auditing, 3. Gives all the reportings; hence manual QA work becomes easier. What do you dislike about Convin.ai? Picks up the background noise as well, and this causes confusion sometimes Sometimes the system is slow. However, convin is very fast in resolving such issues. What problems is Convin.ai solving and how is that benefiting ...

"Amazing platform"

What do you like best about Convin.ai? 1. This gives us automated insights regarding graphs, reducing our work of sharing the reports. 2. Gives coaching sessions to the agents, etc. 3. Very easy to create assessments that help us evaluate our agents' knowledge. What do you dislike about Convin.ai? 1. Convin sometimes fails to identify the voice of the customer & the agent. 2. For assessments, we have to manually ask for edit access to check & work on responses. What problems is Convin.ai ...

"Evergreen Content."

What do you like best about Convin.ai? Time-saving on manual works. I really appreciate the way they work. What do you dislike about Convin.ai? It's always resolved if there is something to dislike or we get stuck in b/w. So nothing as such. What problems is Convin.ai solving and how is that benefiting you? Time saving for quality audits and feedbacks

"Amazing tool for call monitoring and business insights"

What do you like best about Convin.ai? Call monitoring, reporting, business insights, competitor analysis, and keyword search are some significant attributes for which Convin has become an instrumental tool. What do you dislike about Convin.ai? All good. Happy with the services offered. What problems is Convin.ai solving and how is that benefiting you? It is giving us a platform where conversation intelligence, competition analysis and specific keywords search are some valiant features, It ...

"East Setup, accurate results a must need in optimising your business process"

What do you like best about Convin.ai? A powerful transcription tool with great accuracy and affordability that sums up to generate great ROI both qualitatively and quantitatively. What do you dislike about Convin.ai? Nothing as of now. If team keeps evolving with ongoing market trends then no complains. What problems is Convin.ai solving and how is that benefiting you? The manual setup of QA reduction at L1 level.

"Convin Is really helpful for business"

What do you like best about Convin.ai? Convin is an AI based quality audit platform, which is completely customisable as per your business requirements and it reduces the dependency on manual QA and produces output on the entire data rather than an random sample What do you dislike about Convin.ai? Can hardly think of any. They are so quick with right solutions and always produces accurate reports What problems is Convin.ai solving and how is that benefiting you? apart from that any form of ...

""A Great Tool for an Automated QA and Reportings""

What do you like best about Convin.ai? 1. One can use this platform to Manually Audit all the calls. 2. Convin team can automate this process and give 100% Call auditing, and this is the best USP in Indian Market 3. Say No to making reports manually; Convin gives you customized Reporting. 4. All the features are the best. What do you dislike about Convin.ai? There is nothing as such that can be disliked, but as it's a new product, I feel there are lots of things yet to build in this ...

"A very innovative yet user friendly UI platform , a must have sales tool."

What do you like best about Convin.ai? Convin is an AI based quality audit platform, which is a vanilla product perfectly customizable to ease your business painpoints. What do you dislike about Convin.ai? Nothing as of now , the way the app is updating we can expect some more features to be improvised. What problems is Convin.ai solving and how is that benefiting you? It is solving the problem of call audits of the sales reps and benefitting to understand the deviations in the sales pitch ...