Convin Reviews in January 2025: User Ratings, Pros & Cons

"IT HELPS ME MANGE MY TEAM EFFECTIVELY"

What do you like best about Convin.ai? AI audits and feedback along with coaching sessions for advisors What do you dislike about Convin.ai? Some times we face technical issues like login issue and page gets stuck What problems is Convin.ai solving and how is that benefiting you? convin helps me manage my teams effectively and helps by auditing the calls with its AI which is very precise and accurate. Also coaching helps users improve in daily life tasks

"I'm using on daily it's very important and friendly"

What do you like best about Convin.ai? Best way to acknowledge feedback from agent it's very good. What do you dislike about Convin.ai? Nothing dislike in convin but there is one issue in it it's take to much time to load page What problems is Convin.ai solving and how is that benefiting you? With the help of convin we can get 100% feedback covered and agents get same time notifications with in second.

"Excellent features and smoothly working AI Tools"

What do you like best about Convin.ai? Call playing features Call marking option Easily find the audited data from tool What do you dislike about Convin.ai? Some time we are unable to find the listed ticket call What problems is Convin.ai solving and how is that benefiting you? We can audit calls better and more effectively with help of AI

"Making Manual and Automated Audits Easy"

What do you like best about Convin.ai? As an auditor, while auditing a call, you need to listen to the whole call and fill up the audit form, convin gives you a great User experience where on a single screen, an auditor can listen to the call and fill out the audit form. Also, AI auditing is being helpful by auditing 100% of the calls. What do you dislike about Convin.ai? Sometimes it gets challenging to find a call on convin but support team always assists and helps to resolve the ...

"Best Platform to audit calls."

What do you like best about Convin.ai? Convin is very user friendly tools. It helped me to track my agents daily calling scores and their performance. What do you dislike about Convin.ai? It does not have the features to check account level score. What problems is Convin.ai solving and how is that benefiting you? Convin has resolved the problem of Manual auditing for all the calls made throughout the day. It helped us to check the agent performance and improve them by providing training

"Useful for customer research"

What do you like best about Convin.ai? We use it in marketing to listen to sales calls, reverse engineer closed won deals and gain insights into different categories' behavior. Very decent speech detection and nice interface. What do you dislike about Convin.ai? Speech recognition is good but still not at 100% What problems is Convin.ai solving and how is that benefiting you? Listening to sales calls, understanding buying insights

"Best software"

What do you like best about Convin.ai? It helps us to improve our call quality i can listen my call which ever i want to, it make our life easy and comfortable these kind of softable increase our productivity What do you dislike about Convin.ai? nothing to be dislike about convin it makes us lazy and more dependable on such kind of software , if any other improvement require i will message still software to use What problems is Convin.ai solving and how is that benefiting you? It helps us ...

"Best software"

What do you like best about Convin.ai? It helps us to improve our call quality i can listen my call which ever i want to, it make our life easy and comfortable these kind of softable increase our productivity What do you dislike about Convin.ai? nothing to be dislike about convin it makes us lazy and more dependable on such kind of software , if any other improvement require i will message still software to use What problems is Convin.ai solving and how is that benefiting you? It helps us ...

"Easy to use tool"

What do you like best about Convin.ai? Easy to use tool and can generate reports right away. It provides real-time insights into business performance, allowing users to make informed decisions quickly. It also simplifies data analysis, saving time and effort. What do you dislike about Convin.ai? Convin sometimes loads. This can be frustrating and can slow down tasks. To combat this, it is important to clear the cache regularly and to ensure your browser is updated. What problems is ...

"Perfect AI for Automated QA"

What do you like best about Convin.ai? I've been using Convin.ai for a few months now and I have to say, it's been a game-changer for our sales team. The platform allows us to easily record, transcribe, and analyze all of our sales calls, which has helped us identify areas for improvement and optimize our sales process. The transcription accuracy is impressive, and the platform's AI-powered insights provide us with valuable data on customer sentiment, objection handling, and more. The call ...