Convin Reviews in January 2025: User Ratings, Pros & Cons

"As a Team leader I can keep track of my team audits"

What do you like best about Convin.ai? The real time score of my team is shown to me and also when an audit is done convin sends me the notifications and that lets me keep track of my teams progress in convin What do you dislike about Convin.ai? There sometimes have loading issues in convin and this is very time consuming for us. What problems is Convin.ai solving and how is that benefiting you? Audit feedback can be documented very clearly and each and every feedback can be documented in ...

"Can check my audits every day in a effective way"

What do you like best about Convin.ai? convin basically helps us improve my performance and it will highlight my mistakes regarding the grammatical using advanced AI techniques. It is user friendly and awsome! What do you dislike about Convin.ai? it needs to get optimized and improved a bit What problems is Convin.ai solving and how is that benefiting you? Convin helps a lot by helping me improve my language either its a grammatical error or understanding error it helps us improve my score ...

"Convin is a user friendly tool where I audit everyday"

What do you like best about Convin.ai? Helps me see the team score as i am a team leader and it also helps me guide the representatives as per their score and improve their performance. U can share the acknowledgement feedback and thats really helpful What do you dislike about Convin.ai? Convin tool should give access to TLs to download raw dump data that is my request What problems is Convin.ai solving and how is that benefiting you? It helps me improve my team performance by many folds ...

"Best available too right now for the calling representatives"

What do you like best about Convin.ai? we can see the feedbacks and the application is very easy to use even as a beginner and also the application can mark down the mistakes we make and its very imp in day to day life What do you dislike about Convin.ai? it has lagging and database issues sometimes one in a 1000 scenario What problems is Convin.ai solving and how is that benefiting you? It shows the errors on spot on time and it helps the representative very much by making them understand ...

"Best software in India!"

What do you like best about Convin.ai? very good in terms of accessing it for the representatives it is very easy to use as a first time user i found it very easy to use and it helps us access the calls and listen to them. What do you dislike about Convin.ai? It can be better optimized in many ways takes time to load What problems is Convin.ai solving and how is that benefiting you? Convin as a conversational intelligence software helps me a lot in my day to day life it helps in making the ...

"Best user experience"

What do you like best about Convin.ai? Smooth UI User Interface Every week I enjoy watching old demos and ways I can improve and its a user friendly tool for beginners. for a representative it is as the best option in market What do you dislike about Convin.ai? there are sometimes login issues and the page needs to be optimized so that it doesnt load that much. What problems is Convin.ai solving and how is that benefiting you? it has streamlined the process and made my work easier effective ...

"Been effectively managing my team through Convin ."

What do you like best about Convin.ai? Easy to audit & find some key words in a super easy way.User freindly & help to give right direction to the team in a quick way. Very helpful to do live audits in real time. What do you dislike about Convin.ai? Login issue.Coaching modules should be as per requirement. repeated modules are more in coaching. What problems is Convin.ai solving and how is that benefiting you? Using to audit team calls for better consultation . to improve the conversation. ...

"convic is great tool and user interface is smooth."

What do you like best about Convin.ai? There are a lot of things i like the best out of all the features is the AI feature and it creates custom coaching to me as a representative it is a lot of help. What do you dislike about Convin.ai? There are so many tabs it will take more time. What problems is Convin.ai solving and how is that benefiting you? Convin as a saas product makes my work a lot easier by creating thecustom coaching to me as a representative it is a lot of help and it will ...

"Smooth experience using convin from past 3 months."

What do you like best about Convin.ai? It has very user friendly interface which is very clear for the navigation of users who are new to the website. Also, team ensures users have a very smooth experience. What do you dislike about Convin.ai? The page sometimes lags which is rare but the team fixes the issues as soon as they can and the support process is little slow for the team is improving it in a very fast pace. What problems is Convin.ai solving and how is that benefiting you? I ...

"We have being using convin since an year it is great."

What do you like best about Convin.ai? As I am representative in this platform, I have never faced in any issues regarding Email process and the tool is very user friendly and easy to use totally recommended. What do you dislike about Convin.ai? There are some login issues which are being solved by the team. What problems is Convin.ai solving and how is that benefiting you? Daily use convin for auditing in emails and other processes this tool is very user friendly and provides great insight.