Convin Reviews in January 2025: User Ratings, Pros & Cons

"TIME SAVING / QUALITY ASSURANCE"

What do you like best about Convin.ai? Convin is helping me mostly into crisp auditing and provides the speech to text transcript , which has increased the % of evaluations in much better way also it is saving huge amount of time . What do you dislike about Convin.ai? Still exploring the features of Convin , so not much to say about the dislikes . But yes, the accuracy can be increased if the pitch is uploaded according to call structure. What problems is Convin.ai solving and how is that ...

"One-stop solution to call auditing and custom reporting"

What do you like best about Convin.ai? This application saves time when monitoring calls for thousands of employees to see the weak and strong points of their conversations and sales calls with clients. Convin saved me time as a manual QA because it automatically sends calls to QA for call auditing. What do you dislike about Convin.ai? Not a huge issue, but the dashboard might occasionally be slow to load, which can interfere with the process of completing manual audits. Additionally, there ...

"AI and Automation at it's best!"

What do you like best about Convin.ai? I like that this tool can automatically evaluate 100% of calls without bias or inconsistency. Interestingly, it also works on customized Q/A template where we can define our parameters and weights. What do you dislike about Convin.ai? Everything is great but it takes a few months to help us realize the exact product value on the ground. So it takes a little more patience than what I originally thought. What problems is Convin.ai solving and how is that ...

"call audits and call audit score"

What do you like best about Convin.ai? convin helps me with call audits with ease, transcripts helps me save my time while aduting , convin score helps me understand the jist of call audit email responses for call audits to coaches. What do you dislike about Convin.ai? Convin sessions. Session assigned to a coach should have an explanation along with the parameter. So that the coach will be able to focus when hearing to the snippets. What problems is Convin.ai solving and how is that ...

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

"Best for Audits"

What do you like best about Convin.ai? Best platform for me to feature and focus on what exactly i am looking for, pretty much time saving, have multiple filter option that really helps me capture the data i require.. Happy with convin What do you dislike about Convin.ai? Script can be in details and a bit of color coding. What problems is Convin.ai solving and how is that benefiting you? Convin has helped me with lots of data on terms of pacing it at one place, this issue i was facing ...

"Best in Market for Call Audit"

What do you like best about Convin.ai? 1. Auto Audit Feature is exactly what a company needs to support the best in productivity. 2. Team Performance Metric is on 1 click. What do you dislike about Convin.ai? Nothing founded till now, will report once if come across anything in future. What problems is Convin.ai solving and how is that benefiting you? Real Time Trainning People Management Ease of quality Assuarance

"Excellent experience so far"

What do you like best about Convin.ai? Perfect audits and very helpful coaching seesions provided What do you dislike about Convin.ai? So farr all looks good, may answer after using it for few more months What problems is Convin.ai solving and how is that benefiting you? Helps in call audits, coaching sessions for the team

"Its a very useful application to monitor the calls and to gauge the efficacy of a call"

What do you like best about Convin.ai? I daily use this application for auditing the calls. The best feature of this application is it's Report Dashboard part wherein we can get all the reports at all level. What do you dislike about Convin.ai? Some time page gets stuck while logging in and there are some small accuracy issues occured. What problems is Convin.ai solving and how is that benefiting you? Basically previously we used to do sample audits or random audits however through this ...

"Its a very useful application to monitor the calls and to gauge the efficacy of a call"

What do you like best about Convin.ai? I daily use this application for auditing the calls. The best feature of this application is it's Report Dashboard part wherein we can get all the reports at all level. What do you dislike about Convin.ai? Some time page gets stuck while logging in and there are some small accuracy issues occured. What problems is Convin.ai solving and how is that benefiting you? Basically previously we used to do sample audits or random audits however through this ...