Convin Reviews in January 2025: User Ratings, Pros & Cons

"Revolutionizing Sales Excellence: Convin's AI-Driven Call Scoring and Coaching"

What do you like best about Convin.ai? convin is very usefull as we can check out the recordings and Provides transcript that result in more thorough and insightful evaluations as a rep i will save a lot of time by this transcripts. What do you dislike about Convin.ai? It completes the task just as I would like it to. So, there isn't anything about Convin that I dislike in terms of what I use it for. What problems is Convin.ai solving and how is that benefiting you? Convin save time and ...

"Convin is quite useful and saves us a lot of time."

What do you like best about Convin.ai? With the help of Convin, one can easily look at the positive and negative aspects of employee-client interactions What do you dislike about Convin.ai? Finding specific calls is a challenging task What problems is Convin.ai solving and how is that benefiting you? With the help of Convin, one can easily look at the positive and negative aspects of employee-client interactions

"Potential of Convin with AI-Powered Call Scoring and Coaching"

What do you like best about Convin.ai? Potential of Convin is impeccable with AI-Powered Call Scoring and Coaching. In convin also enables us to see multiple calls when we search any single number. What do you dislike about Convin.ai? Occasionally, I've noticed the search function doesn't work as swiftly as I'd like. But honestly, these are small quirks, and overall, I'm quite satisfied with the platform. What problems is Convin.ai solving and how is that benefiting you? It is saving our ...

"AI Audit Dashboard Report"

What do you like best about Convin.ai? 1. Transcript 2. Summary 3. Easy Access to word cloud 4. Advance key words can be found though search What do you dislike about Convin.ai? 1. Call gets merged 2. Doesn't identify if the call is a follow up or goes to voice mail What problems is Convin.ai solving and how is that benefiting you? 1. The convin is helping us to get the accurate data of the call along with its transcript.

"Potential of Convin with AI-Powered Call Scoring and Coaching"

What do you like best about Convin.ai? Potential of Convin is impeccable with AI-Powered Call Scoring and Coaching. In convin also enables us to see multiple calls when we search any single number. What do you dislike about Convin.ai? Occasionally, I've noticed the search function doesn't work as swiftly as I'd like. But honestly, these are small quirks, and overall, I'm quite satisfied with the platform. What problems is Convin.ai solving and how is that benefiting you? It is saving our ...

"Good AI tool with insights"

What do you like best about Convin.ai? AI-powered tools make tasks easier, faster, and help you do them better without any unnecessary hassle. Convin saves significant time, eliminates manual tasks, and boosts efficiency. You can effortlessly obtain crucial reports using Convin. What do you dislike about Convin.ai? You can limit the frequency of updates to once a day to avoid having too many updates. What problems is Convin.ai solving and how is that benefiting you? Convin saves significant ...

"Ease in Quality Auditing and Assurance with Convin AI tool"

What do you like best about Convin.ai? Our work has been substantially simplified by Convin's auditing tool, enabling a more in-depth examination of call flow and transcripts, Feedbacks are automatically shared with our agents What do you dislike about Convin.ai? I just can't think of any substantial drawbacks to it at this point. It has proven to be a helpful tool, providing amazing insights on our interactions with clients and potential clients at our company. What problems is Convin.ai ...

"All in one customer centretic software for auditing and coaching"

What do you like best about Convin.ai? The auditing process is accelerated by Convin's automatic call routing to QA, enabling more useful feedback. What do you dislike about Convin.ai? There may be slight delays from time to time, but overall, login troubles are rare, occuring only once a month. What problems is Convin.ai solving and how is that benefiting you? I value Convin's ability to make our procedures more efficient without compromising quality. It really is a tool that enables us to ...

"Convin is a highly effective conversational AI system for Automated Audits"

What do you like best about Convin.ai? As mentioned in the title, Convin helps us analying agents performance via Automated calls analyses, It analyses each and every call and gives AI quality scores. The most helpful feature for me is customer intelligence which helps me understanding the voice of customer. What do you dislike about Convin.ai? Sometimes we don't get the audtomated audit feedback email which creates confusion that the call was even audited or not. Apart from this there is i ...

"convin process to simplify the quality assurance"

What do you like best about Convin.ai? Convin's process to simplify Quality Assurance With the help of transcript it enables us to audit many calls by focusing on key characteristics of the call flow What do you dislike about Convin.ai? I've found that utilizing it has very few, if any, drawbacks. It continuously provides outstanding insights into our dealings with clients and potential clients, considerably assisting our business. What problems is Convin.ai solving and how is that ...