Convin Reviews in January 2025: User Ratings, Pros & Cons

"Convin helped me get a closer look to optimise Sales Performance"

What do you like best about Convin.ai? Convin can track coach interactions with users in real time. It enables us to monitor the effectiveness of consultations and gauge how much they contribute to generating money. What do you dislike about Convin.ai? I am exploring Convin and don't have any issues yet What problems is Convin.ai solving and how is that benefiting you? Convin offers some excellent integration options. It integrates perfectly with our tech stack, improving the efficiency of ...

"AI Powered Convin > Manual based Auditing!!"

What do you like best about Convin.ai? Upsides of uusing convin are it guides us when we are making calls to clients its provides us with the details on that particular calls it sets agenda and everything also since the scores are visible it will subconsciously makes us more responsible in the call and it is very useful tool in customer support department What do you dislike about Convin.ai? Some downside are, 1. Downtimes 2. Takes time to load What problems is Convin.ai solving and how is ...

"Amazing Experience -Customer Intelligence from Convin"

What do you like best about Convin.ai? Save timing for audits, Transcriptions available, Customer sentiment can be viewed and Tool is easy to use. What do you dislike about Convin.ai? Sometimes get latency issue which can impact the QA audits. However, Support team try to resolve this as soon as possible so that business can run smoothly. What problems is Convin.ai solving and how is that benefiting you? Convin AI tool helps in assessing and evaluating the calls since we have multiple ...

"Convin helps me to give accurate feedback to my counselors"

What do you like best about Convin.ai? Convin integrates with ameyo very easily and there is a smooth flow of calls which are loud and clear for us to listen and give feedbacks to our team. What do you dislike about Convin.ai? When there is alot of usage going the website, sometimes lags. This can be improved from convins end . What problems is Convin.ai solving and how is that benefiting you? Convin helps me to check the multiple calls done on the same number . It also helps me to give the ...

"Best Software that supports email and chat processes or LOB's"

What do you like best about Convin.ai? As a agent in email process convin integrates emails in a very easy way which help us by understanding customers perspective. What do you dislike about Convin.ai? Sometimes the website will lag when we apply the filters which should be improved. What problems is Convin.ai solving and how is that benefiting you? In the email process convin will help us score the email using AI audit and it also helps us understand what customer is looking for in the ...

"Convin helps me to give accurate feedback to my counselors"

What do you like best about Convin.ai? Convin integrates with ameyo very easily and there is a smooth flow of calls which are loud and clear for us to listen and give feedbacks to our team. What do you dislike about Convin.ai? When there is alot of usage going the website, sometimes lags. This can be improved from convins end . What problems is Convin.ai solving and how is that benefiting you? Convin helps me to check the multiple calls done on the same number . It also helps me to give the ...

"Revolutionizing Sales Excellence: Convin's AI-Driven Call Scoring and Coaching"

What do you like best about Convin.ai? convin is very usefull as we can check out the recordings and Provides transcript that result in more thorough and insightful evaluations as a rep i will save a lot of time by this transcripts. What do you dislike about Convin.ai? It completes the task just as I would like it to. So, there isn't anything about Convin that I dislike in terms of what I use it for. What problems is Convin.ai solving and how is that benefiting you? Convin save time and ...

"Transforming Conversations with AI-Backed Call Scoring and Coaching"

What do you like best about Convin.ai? convin is a software which help me find out all types of campaign calls.Convin is a time-saver for evaluating thousands of employee conversations, pinpointing areas for improvement What do you dislike about Convin.ai? i won't find my calls some times,even tho platform is easy to use the fillters implementation is very tough for me . What problems is Convin.ai solving and how is that benefiting you? it easy to find out the error of calls and help to ...

"Convin is a robust solution for Call Recording Analysis"

What do you like best about Convin.ai? We can increase audit sample size while maintaining a high level of precision by using transcripts. The software is easy to implement as a beginner easy to use. What do you dislike about Convin.ai? Earlier I had an issue of providing instant feedbacks and important notes within the calls but now I can assist myself with the comments option What problems is Convin.ai solving and how is that benefiting you? Our work has been substantially simplified by ...

"Transforming Conversations with AI-Backed Call Scoring and Coaching"

What do you like best about Convin.ai? convin is a software which help me find out all types of campaign calls.Convin is a time-saver for evaluating thousands of employee conversations, pinpointing areas for improvement What do you dislike about Convin.ai? i won't find my calls some times,even tho platform is easy to use the fillters implementation is very tough for me . What problems is Convin.ai solving and how is that benefiting you? it easy to find out the error of calls and help to ...