Convin Reviews in January 2025: User Ratings, Pros & Cons

"BEST PRODUCT FOR CALL RECORDINGS/AUDITING"

What do you like best about Convin.ai? timely recorded calls easy to access and audit on the same screen easy to download for further data , time saving and budget friendly. What do you dislike about Convin.ai? Server down issues some time , but it got resolved within few minutes. What problems is Convin.ai solving and how is that benefiting you? It makes calls auditing easy and giving reviews to the users who were taking calls, got marking scheme as well in convin so that we can rate the ...

"Empower Your Analysis with Convin"

What do you like best about Convin.ai? Convin's automated call auditing tool helped me be more productive and saved a lot of time What do you dislike about Convin.ai? Convin.ai's weakness for me is that there could occasionally be confusion over who was speaking. Although it says that the caller stated it, I may have added something. or vica versa. What problems is Convin.ai solving and how is that benefiting you? As part of the product marketing and sales enablement team, Convin has become ...

"Integrated platform for all of the details related to my calls"

What do you like best about Convin.ai? Convin completes the task perfectly. It effectively records and categorizes calls without distracting users. It's simple and user friendly steps easily solve the problem. What do you dislike about Convin.ai? login issue. i dont think that there any another dis adv. What problems is Convin.ai solving and how is that benefiting you? convin has been a handy tool for auditing the calls previously i used to manually audit call which consume lot of time.

"Integrated platform for all of the details related to my calls"

What do you like best about Convin.ai? Convin completes the task perfectly. It effectively records and categorizes calls without distracting users. It's simple and user friendly steps easily solve the problem. What do you dislike about Convin.ai? login issue. i dont think that there any another dis adv. What problems is Convin.ai solving and how is that benefiting you? convin has been a handy tool for auditing the calls previously i used to manually audit call which consume lot of time.

"Convin enhances the ability of call recording"

What do you like best about Convin.ai? It can recognize all important data and accurately assess it. It also assists us in auditing calls for our clients and keeping an eye on our agents to make sure they are adhering to the correct call flow. What do you dislike about Convin.ai? Sometimes words are incorrect or not exact but over all convin was good. What problems is Convin.ai solving and how is that benefiting you? In my career, Convin has consistently been a favorite. Managing calls ...

"Convin enhances the ability of call recording"

What do you like best about Convin.ai? It can recognize all important data and accurately assess it. It also assists us in auditing calls for our clients and keeping an eye on our agents to make sure they are adhering to the correct call flow. What do you dislike about Convin.ai? Sometimes words are incorrect or not exact but over all convin was good. What problems is Convin.ai solving and how is that benefiting you? In my career, Convin has consistently been a favorite. Managing calls ...

"Sees the sales as Account wise rather looking as calls wise which makes a big difference"

What do you like best about Convin.ai? 1. Convin takes accounts wise sales done which is a very easy way to use the tool and understand if the lead is being converted or not. 2. Frequency of auditing is very regular and continuous process 3. Different attributes like last contacted date and other good features are available. What do you dislike about Convin.ai? Convin team must have a 24x7 auditing cycle so that when we have a lot of calls we can process them quickly and understand the ...

"Best Analytics, Reporting and Lead score enabling software totally satisfied with the Product!"

What do you like best about Convin.ai? Few of the pros of convin is: 1. Analytics of calls with ratings are available which are statistically very easy to understand and accurate. 2. Multi level team analytics are visible which gives me the overall view of the team and whole LOB's performance. 3. Convin's support team is very helpful they understand our pain points and resolve all the tickets to make our work easier What do you dislike about Convin.ai? There are no dislikes but few ...

"best software to analyze different business parameters"

What do you like best about Convin.ai? convin enables me to find my own call and play or download the call and also i can asess my call quality score which helps me understand my performance What do you dislike about Convin.ai? i am not able to hear my old calls in convin so i am not able to analyze my performance what i was doing that time when my quality score was high so i can work on it What problems is Convin.ai solving and how is that benefiting you? convin software helps me to ...

"Convin helped me get a closer look to optimise Sales Performance"

What do you like best about Convin.ai? Convin can track coach interactions with users in real time. It enables us to monitor the effectiveness of consultations and gauge how much they contribute to generating money. What do you dislike about Convin.ai? I am exploring Convin and don't have any issues yet What problems is Convin.ai solving and how is that benefiting you? Convin offers some excellent integration options. It integrates perfectly with our tech stack, improving the efficiency of ...