Convin Reviews in January 2025: User Ratings, Pros & Cons

"Convin helps me manage my personal Call Quality Management"

What do you like best about Convin.ai? I am using this platform as a Sales Representative, this platform helps me tracking my call quality scores on daily basis using its AI features. Convin helps me tracking my progress by automatically auditing the calls and automatically sharing the AI analytics over email. I use convin to listen my calls which are present over meetings page and try to improve my pitch daily. What do you dislike about Convin.ai? I never used any alternative previously ...

"Best speech recognition and transcription software for mullti languages"

What do you like best about Convin.ai? 1. Convin not only does voice to text conversion, it also analyses the sentiment of the customer 2. convin utilizes the updated version of machine learning techniques and AI tools to give the accurate and precise call quality score What do you dislike about Convin.ai? Convin gives a lot of features which are not needed for our specific usage. It is not that easy to use for a beginner in my opinion What problems is Convin.ai solving and how is that ...

"Convin's Promise to elevate agent performance with AI driven sights."

What do you like best about Convin.ai? Convin help's us with the real time tracking of datawhich makes it simple to see how we're doing valuable sales call and generatng income. It is a strong software which maintains a respectful approach to the user privacy. User privacy means, I as a Rep. can only see my call quality data. No other Rep. will be able to see my call quality score or the AI generated insights. Also, it manages to restric users to their individual call visibility What do you ...

"Helped In improving call quality."

What do you like best about Convin.ai? Transcripts enable us to widen the scope of our audits and gain a better knowledge of call quality. What do you dislike about Convin.ai? Sometimes it is a little challenging to create specific reports , filters are little confusing. What problems is Convin.ai solving and how is that benefiting you? Among the sales coaching products I've looked into, Convin stands out. It is simple to use and packed with helpful features.

"BEST PRODUCT FOR CALL RECORDINGS/AUDITING"

What do you like best about Convin.ai? timely recorded calls easy to access and audit on the same screen easy to download for further data , time saving and budget friendly. What do you dislike about Convin.ai? Server down issues some time , but it got resolved within few minutes. What problems is Convin.ai solving and how is that benefiting you? It makes calls auditing easy and giving reviews to the users who were taking calls, got marking scheme as well in convin so that we can rate the ...

"Helps to close sales by providing lead score"

What do you like best about Convin.ai? With the use of AI, this program can monitor and optimize sales talks. Lead score is a very helpful feature to boost sales. What do you dislike about Convin.ai? UI can be improved, they can add more colors. What problems is Convin.ai solving and how is that benefiting you? It makes our work simple by streamlining everything from communication to measuring progress.

"Easy to Handle, Brief Report availability on call data"

What do you like best about Convin.ai? Time Saving easy to use AI gives us the call summary and scors our calls which is time saving and helps us manage resources effectively What do you dislike about Convin.ai? Needs to be more user friendly and filters are little complex for implementation What problems is Convin.ai solving and how is that benefiting you? provides manual audit reports which helps managers auditors and Qa's to audit to check performance over a certain period of time. this ...

"Call Score Standardization and Auditing"

What do you like best about Convin.ai? The graphical insights tracker provides an accurate timeline of parameter evolution. What do you dislike about Convin.ai? There are issues but nothing major that would keep me away from using Convin What problems is Convin.ai solving and how is that benefiting you? Among the sales enablement products I've looked into, Convin stands out. It is simple to use and packed with helpful features.

"Easy to Handle, Brief Report availability on call data"

What do you like best about Convin.ai? Time Saving easy to use AI gives us the call summary and scors our calls which is time saving and helps us manage resources effectively What do you dislike about Convin.ai? Needs to be more user friendly and filters are little complex for implementation What problems is Convin.ai solving and how is that benefiting you? provides manual audit reports which helps managers auditors and Qa's to audit to check performance over a certain period of time. this ...

"Convin is an Exceptional tool in Quality management"

What do you like best about Convin.ai? 1. One of the user friendly tool available in market 2. Accounts are segregated on the basis of deal size. 3. They are also segregated on the basis of stage in accounts dashboard 4. We use convin everyday and its easy to implement What do you dislike about Convin.ai? 1. None. Convin is the best CRM and quality auditing tool that I ever came across which has a lot of support and its easy to integrate with other software. What problems is Convin.ai ...