Convin Reviews in January 2025: User Ratings, Pros & Cons

"User friendly call auditor"

What do you like best about Convin.ai? Convin is very useful and user friendly with the help of transcription facility.It becomes really easy to audit with convin. What do you dislike about Convin.ai? there is nothing you can dislike about convin.its really amazing What problems is Convin.ai solving and how is that benefiting you? Convin is really helpful in auditing any call with the help of transcript facility and also the options like playback speed and download options makes us more ...

"Simple and easy tool to use."

What do you like best about Convin.ai? I like the simplicity of the platform is, and how little information is displayed on the dashboard at once. Excellent color formatting highlights the variables that require attention. What do you dislike about Convin.ai? i dont like the session expiry timing, in every 15 days i have to log in again. What problems is Convin.ai solving and how is that benefiting you? I enjoy how simple the platform is; they just present a little amount of information on ...

"One-stop store for multiple tasks"

What do you like best about Convin.ai? Convin is easy and simple to implement and integrate with different softwares. Customer Support team is always there to get through the challenges. There are lot of features that I almost use daily such as Transcript, Summary, Advance Keyword search, Coaching sessions, Moments from Customer Sentiment Analysis. What do you dislike about Convin.ai? Some call's transcript is bit off. I hope that gets better with AI. What problems is Convin.ai solving and ...

"Convin being incredibly resourceful"

What do you like best about Convin.ai? The coaching sessions and Convin's feedback on how to enhance your agent call are excellent. It is easy to use. What do you dislike about Convin.ai? Reports and data extraction might be improved What problems is Convin.ai solving and how is that benefiting you? It is simpler to identify trends in the reasons why customers are calling in when all calls are evaluated.

"Convin Review"

What do you like best about Convin.ai? With Convin its easy to find our calls along with call score, it also tells me how i can improve. What do you dislike about Convin.ai? Convin has nothing in particular to be despised, and I'm eager to see new AI-powered features. What problems is Convin.ai solving and how is that benefiting you? It addresses issues at the moment, but what matters is how quickly those issues are fixed. The instrument is also quite practical for everyday use.

"Excellent platform for Call analysis and call training."

What do you like best about Convin.ai? Transcripts are provided, resulting in more detailed and informative analyses. What do you dislike about Convin.ai? Nothing as such, so far everything is going good with convin What problems is Convin.ai solving and how is that benefiting you? Convin is trying to standardize the auditing process, with their ai auditing feature.

": Insightful and Educational for any customer centric business"

What do you like best about Convin.ai? We adore having the transcriptions of every call at our fingertips. Productivity is up as a result of it. Advanced keyword search feature has helped me ease my work. What do you dislike about Convin.ai? The interface and the implementation of features is easy to understand and I haven't found any major issues. What problems is Convin.ai solving and how is that benefiting you? Convin's team has been always there to look for our challenges. They keep us ...

"Convin is excellent at assessing calls."

What do you like best about Convin.ai? With Convin, we can clearly see the areas of opportunity with the aid of the dashboard. What do you dislike about Convin.ai? Because the transcription is AI-driven, it occasionally contains errors. What problems is Convin.ai solving and how is that benefiting you? The issue of using different platforms for different tasks has been resolved. Work can therefore be productive with Convin.

"User friendly call auditor"

What do you like best about Convin.ai? Convin is very useful and user friendly with the help of transcription facility.It becomes really easy to audit with convin. What do you dislike about Convin.ai? there is nothing you can dislike about convin.its really amazing What problems is Convin.ai solving and how is that benefiting you? Convin is really helpful in auditing any call with the help of transcript facility and also the options like playback speed and download options makes us more ...

": Insightful and Educational for any customer centric business"

What do you like best about Convin.ai? We adore having the transcriptions of every call at our fingertips. Productivity is up as a result of it. Advanced keyword search feature has helped me ease my work. What do you dislike about Convin.ai? The interface and the implementation of features is easy to understand and I haven't found any major issues. What problems is Convin.ai solving and how is that benefiting you? Convin's team has been always there to look for our challenges. They keep us ...