Convin Reviews in January 2025: User Ratings, Pros & Cons

"Convin is well-organized and simple to use"

What do you like best about Convin.ai? Convin is simple to use and has helpful assistance. The response time to a request is really short. If something requires troubleshooting, it is done quickly and with a sense of urgency. What do you dislike about Convin.ai? So far, I haven't come across anything that isn't beneficial to me. What problems is Convin.ai solving and how is that benefiting you? We were in a need of solution for the issue of how to effectively train, score, and assess our ...

"Convin is well-organized and simple to use"

What do you like best about Convin.ai? Convin is simple to use and has helpful assistance. The response time to a request is really short. If something requires troubleshooting, it is done quickly and with a sense of urgency. What do you dislike about Convin.ai? So far, I haven't come across anything that isn't beneficial to me. What problems is Convin.ai solving and how is that benefiting you? We were in a need of solution for the issue of how to effectively train, score, and assess our ...

"Awesome tool and Great UI"

What do you like best about Convin.ai? Convin helps me monitor every Call pitch that I have made and encourages me to comprehend where I was lacking on the call. What do you dislike about Convin.ai? So far i havent explore this tool completly, so i can't sa much What problems is Convin.ai solving and how is that benefiting you? Convin has helped me to analyze the talk ratio(customer vs me) and where i were going wrong and improved our overall customer engagement.

"Very Nice Experience so far"

What do you like best about Convin.ai? The Feedbacks we get based on our call audits are very helpful. i feel now i am following the call script better then before. What do you dislike about Convin.ai? Sometimes i get the similar kind of feedback from convin, i am not sure if its a issue from my end or from tool. What problems is Convin.ai solving and how is that benefiting you? Convin is giving a frequent feedbacks and helping us to close our sales by highlighting where we are missing out.

"Call Quality Management with Convin.ai"

What do you like best about Convin.ai? Convin makes it possible for me to do my everyday activities faster. The moment excerpts and transcripts truly help to make the process more effectively. What do you dislike about Convin.ai? It's a fantastic system, and I look forward to utilizing it every day What problems is Convin.ai solving and how is that benefiting you? The ability to simply hit edit on the draft till it is final rather than having to start the audits over from scratch if I make ...

"Convin is excellent at assessing calls."

What do you like best about Convin.ai? With Convin, we can clearly see the areas of opportunity with the aid of the dashboard. What do you dislike about Convin.ai? Because the transcription is AI-driven, it occasionally contains errors. What problems is Convin.ai solving and how is that benefiting you? The issue of using different platforms for different tasks has been resolved. Work can therefore be productive with Convin.

"Convin being incredibly resourceful"

What do you like best about Convin.ai? The coaching sessions and Convin's feedback on how to enhance your agent call are excellent. It is easy to use. What do you dislike about Convin.ai? Reports and data extraction might be improved What problems is Convin.ai solving and how is that benefiting you? It is simpler to identify trends in the reasons why customers are calling in when all calls are evaluated.

"AI Software that is unparallel to any other softwares"

What do you like best about Convin.ai? A simple and easy-to-use product which is the variable which makes or breaks a product and its very easy to install and implement the team is supportive and pro active in terms of query resolutions and overall these can be convin's pros. What do you dislike about Convin.ai? The product shall be complicated for less frequently using users since its bit tricky to understand its filters and features and it shall be more simplified in order to make the ...

"Convin harnessing the Power of Conversational AI"

What do you like best about Convin.ai? Convin is a clever program that I enjoy using because of how user-friendly it is. The more I utilize it, the more I appreciate AI's method. What do you dislike about Convin.ai? When a new update is implemented, minor system faults make it challenging to carry out routine work tasks. What problems is Convin.ai solving and how is that benefiting you? The department can identify and enhance Soft Skills by capturing Customer Satisfaction and Process Adherence.

"Easy to Use and Implement"

What do you like best about Convin.ai? Convin comes with ample features and use cases, out of which multiple features are useful for me as a rep in daily purposes, It solves my Data sorting problem because I can find all my calls with its quality analysis under one roof. What do you dislike about Convin.ai? Sometimes i face login issues but overall I have a positive feedback. What problems is Convin.ai solving and how is that benefiting you? It is helping me managing my Call data and the ...