Convin Reviews in January 2025: User Ratings, Pros & Cons

"Best AI auditing too been auditing very smooth from past year"

What do you like best about Convin.ai? It helps me audit seamlessly and it helps us get a lot of reports, which gives us a lot of business insights The parameter-meter-wise AI and the manual score are excellent, which is very good for me as an auditor. Convin is very easy to implement in any organization and the integration and support is also sorted since the team is helpful What do you dislike about Convin.ai? Login and logout issues arise, and the page sometimes lags; the frequency of ...

"Convin is a Conversational AI tool for call analysis and Feedback"

What do you like best about Convin.ai? Convin make day to day operations easy, as it gives me daily performance report on my email, which gives me iea about things that went right and wrong over call. What do you dislike about Convin.ai? Sometimes call scores are not accurate, It takes time to reach the accuracy, so intial 2 months are challenging. What problems is Convin.ai solving and how is that benefiting you? This tool is benefiting me and my workfriends with our daily call scores, and ...

"Constant Tool we need for Auditing"

What do you like best about Convin.ai? In my firm, we use this convin tool for auditing purposes. It keeps my audit tracking well and can show the frequency of audits done in a day When an issue in features occur convin's support team and account management team has quickly resolved my queries. What do you dislike about Convin.ai? It is easy to integrate but it's not as fully functional when it comes to implementation and its some times too complex to use because of the filters and other ...

"How Convin gave wings to my career ?"

What do you like best about Convin.ai? Convin has made it easier for my QA and myself to track and improve my communication and performance related to customer satisfaction and self growth , as without it i feel its quite hard to implement and deliver what the org. really wants from its employees. convin has the capability to induce a positive crticism based on my conversation with customers , also it has been evident enough that without it, the quality of our services would just ...

"How Convin gave wings to my career ?"

What do you like best about Convin.ai? Convin has made it easier for my QA and myself to track and improve my communication and performance related to customer satisfaction and self growth , as without it i feel its quite hard to implement and deliver what the org. really wants from its employees. convin has the capability to induce a positive crticism based on my conversation with customers , also it has been evident enough that without it, the quality of our services would just ...

"Simplicity at its Best"

What do you like best about Convin.ai? Convin has changed the way we evaluate calls. The AI-generated score's congruence with our hand audits demonstrates its accuracy. It's a valuable asset that has improved our everyday operations by allowing us to better develop and monitor our clients. What do you dislike about Convin.ai? Convin's interface is easy to setup and use and hence not any difficulties faced What problems is Convin.ai solving and how is that benefiting you? I can't express how ...

"Convin's Interface is User-Friendly and Effective for Everyone"

What do you like best about Convin.ai? Convin's transcripts have revolutionized our auditing procedure. They've allowed us to widen the scope of our audits, which has improved our understanding of call quality. We were able to maintain a high degree of precision while increasing the sample size by using these transcripts, resulting in more comprehensive evaluations. What do you dislike about Convin.ai? Although there may be minor delays from time to time, login troubles are extremely ...

"Convin has been a fantastic resource"

What do you like best about Convin.ai? We can audit many calls utilizing transcripts by focusing on critical characteristics of the call flow. The graphs allows us to monitor how each parameter is progressing. What do you dislike about Convin.ai? I'm currently exploring convin and did'nt found anything yet. What problems is Convin.ai solving and how is that benefiting you? Overall experience was really good and it was really helpfull as per the job perspective.

"Convin's Interface is User-Friendly and Effective for Everyone"

What do you like best about Convin.ai? Convin's transcripts have revolutionized our auditing procedure. They've allowed us to widen the scope of our audits, which has improved our understanding of call quality. We were able to maintain a high degree of precision while increasing the sample size by using these transcripts, resulting in more comprehensive evaluations. What do you dislike about Convin.ai? Although there may be minor delays from time to time, login troubles are extremely ...

"Convin has been a fantastic resource"

What do you like best about Convin.ai? We can audit many calls utilizing transcripts by focusing on critical characteristics of the call flow. The graphs allows us to monitor how each parameter is progressing. What do you dislike about Convin.ai? I'm currently exploring convin and did'nt found anything yet. What problems is Convin.ai solving and how is that benefiting you? Overall experience was really good and it was really helpfull as per the job perspective.