Cloudbeds

perfect hotel PMS

What do you like best? All function you need are availability in Cloudbeds. Also good support with 24/7 via email . Easy use any where can see report any where and work, the best for all user no need to work in the place but just call and talk you can work with your staff. The best recommend for who have many properties one time booking engines with multiple booking engines page. Easy setup for rate, availability inventory, Package, Promotion which professional images. Support many ...

Good UI, innovating very fast, great support

What do you like best? Great support. Very responsive to requests for help. Very active Ideas community. Even the CEO participates. What do you dislike? Reporting is weak. Very easy to miss when a reservation has an add-on, as we are not alerted to it. Recommendations to others considering the product If moving from another system, get someone who is really good at manipulating data in a spreadsheet to help you get the format right for import. What business problems are you solving with ...

Essential software for our business

What do you like best? The intuitiveness and ease to use and train new staff What do you dislike? Not as customizable with booking channels as we would like. Recommendations to others considering the product: It is one of the best in class PMS software options out there and is the one that checked the most boxes for our company. The money earned and saved as result of using this software far outweighs the cost. What problems are you solving with the product? What benefits ...

Wonderful support, good product

Hello. I use Cloudbeds to manage the online bookings of a very popular holiday rental apartment I own in Nelson Bay, Australia. It's just one apartment so my backend "front desk" requirements are very low. To me it was all about the ease of use and guest experience with the booking engine. I cannot tell you how far the amazing support staff of Cloudbeds went to help me get the Booking Engine (which I have embedded as an iFrame into my website) right for my purpose. The support and help I ...

User friendly but long winded

What do you like best? For hospitality client management, this software is great, its very clear, easy to use and it has a user friendly interface What do you dislike? Some processes that should be simple can be long winded for example, payments and extending reservations What business problems are you solving with the product? What benefits have you realized? It pulls through a wider range of booking platforms which allows us to be in front of a bigger audience

User friendly but long winded

What do you like best? For hospitality client management, this software is great, its very clear, easy to use and it has a user friendly interface What do you dislike? Some processes that should be simple can be long winded for example, payments and extending reservations What problems are you solving with the product? What benefits have you realized? It pulls through a wider range of booking platforms which allows us to be in front of a bigger audience

Very good product for hoteliers

Very good product for hoteliers and great customer service. Personal attitude to each customer.

System works great

System works great, but it can be slow at times.

very good but needs some more improvement

Support is very good.But needs some more improvement in the area of reservation and cancellation method when it is in conjunction with the hotel's website.I appreciate if you include some mechanism to improve the modification and cancellation after a reservation is made through our own site.

Cloudbeds To The Rescue

What do you like best? Cloud-based system User-friendly Cover all basic needs for Hospitality Industry What do you dislike? Night audit is automatic No sales / pick-up report Recommendations to others considering the product Very user-friendly, easy to learn, even the basic package (PMS + Booking Engine + Channel Manager is more than enough if you have an accommodation like Hostel, the support team is so fast and currently, they are recruiting the team all over the world so time ...