ClickDimensions Reviews in January 2025: User Ratings, Pros & Cons

Robust email marketing platform for Dynamic CRM

What do you like best? Customizable, tailored, customer service What do you dislike? There are a lot of features and to fully maximize value, users need to really dig in. If not using the software daily, it can be easy to forget the nuance. Not every feature is intuitive. We regularly have to reset our service credentials which causes my team to have some downtime. Recommendations to others considering the product: take advantage of the training; make sure CRM's email ...

Convenient, but lacking in features

What do you like best? The native integration with Dynamics CRM is what sold me. It's definitely convenient having everything in one place. What do you dislike? Support: -Not very responsive, and in some cases not very knowledgeable. There have been a few cases where I had to explain something several times because their response was not helpful. Features: -Definitely lacking on some of the features, compared to other solutions. In some cases it's shocking what it ...

Native Dynamics 365/CRM Marketing Automation

What do you like best? ClickDimensions natively integrates to Microsoft Dynamics 365/CRM so we can work within one application. We can also get analytics and business intelligence from email campaigns directly in Dynamics. Our online forms are integrated to ClickDimensions so our lead and marketing automation is automated. ClickDimensions is also fairly easy to use, even for a non-technical person. What do you dislike? The biggest things we dislike about ClickDimensions are the ...

Clear email program

What do you like best? The drag and drop system. It is easy to use. I also like the training and help from ClickDimensions. They are always solving your case the same day. What do you dislike? That you cannot change the font in the drag and drop. What problems are you solving with the product? What benefits have you realized? Clear analytics

Great marketing Automation Platform for Microsoft Dynamics

What do you like best? ClickDimensions is a great Marketing Automation platform if you've just started your journey of building automated marketing. The system is very intuitive in terms of usage and integrates perfectly with Microsoft Dynamics. In particular I think it's worth mentioning the email template builder which is one of the better I've come across in my time using marketing Automation platforms. It's hundred percent a system where everyone can join in and learn it fast. I have ...

ClickDimensions is a perfect tool for us and our clients

What do you like best? We use ClickDimensions primarily for email broadcasts and tracking click back data of prospects and clients. The solution and all the data reside within Dynamics 365 so it's very easy to access -- no connectors needed and it works inside Dynamics 365, very need. We have in different cases worked with the people at ClickDimensions, it worked fantastic, both with us and our customer. We are partners with different consultants and recommend it to our clients. Feedback ...

Promising features - but breakdowns, poor support & bugs make it not worth the investment.

What do you like best? offers good integration with MS Dynamics as an inbuilt EMS with promising capabilities. What do you dislike? Bugs (presently facing weeks long issues with web forms: causing huge data losses for marketing initiatives). Support has no idea/timeline for bug fixing and rarely offer definitive responses. Recommendations to others considering the product: Consider alternatives with the same features. What problems are you solving with the product? What ...

Powerful email marketing software for Microsoft CRM

What do you like best? Connects with CRM and dynamically build leads and contacts marketing lists What do you dislike? Limited flexibility, can't upload a list of emails for the email. Recommendations to others considering the product: You can just use an external list of emails. Everything has to be uploaded to CRM What problems are you solving with the product? What benefits have you realized? Notifying customers and partners about updates and upcoming events

Good integration with Microsoft Dynamics CRM

What do you like best? The native integratiin within Microsoft Dynamics CRM UI screens makes it intuitive to use. What do you dislike? The support could be more helpful and responsive. Prices also go wild, with a massive increase (>15%) last year, forcing us to downgrade our subscription What problems are you solving with the product? What benefits have you realized? ClickDimensions helps us to have one integrated end-to-end solution for Lead, Web analytics, ...

Great partner and product!

What do you like best? They have a wealth of online information & support is great! What do you dislike? Install can be tricky, but they all are. Recommendations to others considering the product: Ask how others integrate with Dynamics, this is all CD does, so they do it well! What problems are you solving with the product? What benefits have you realized? Integration of Dynamics CRM, Marketing Automation and Website lead generation. In addition, nurture campaigns ...