ClickDimensions Reviews in January 2025: User Ratings, Pros & Cons

Best choice for users of Microsoft Dynamics 365 m(CRM)

What do you like best? Installed into CRM data Base- All marketing activity is stored in CRM data base. No other MA platform does this. What do you dislike? More advanced features. But I hear some are coming this summer. Recommendations to others considering the product: Try the standard package. It is full featured. What problems are you solving with the product? What benefits have you realized? Growing our sales by supporting our sales people with better leads

Excellent Product & Company

What do you like best? I have worked with ClickDimensions for many years and have implemented their solution at a number of companies. Their product is excellent as is their support. What do you dislike? No dislikes, the solution provides all the marketing automation a typical SMB would need. What problems are you solving with the product? What benefits have you realized? We help businesses plan, implement and support Microsoft Dynamics CRM/365. We also implement the ...

Second to none for Dynamics 365 Integrated Marketing Automation

What do you like best? The simplicity of the tool, yet the vast array of ever-improving features and integrations makes ClickDimensions a total joy to use. As a Dynamics 365 partner, having a tool that is inherent to the Dynamics platform that satisfies all the requirements of marketing and communications stakeholders (and often much, much more) ensures that training is quick and adoption is high, providing great return on investment. The support is free, quick and clear. Our ...

Great communication tool that also helps us streamline our processes

What do you like best? It's very simple to use - training users takes no time at all, and it is very effective. What do you dislike? The occasional time it hasn't worked, and we've urgently needed to send some communications out. Their support is really good though. Recommendations to others considering the product: This is a very powerful product that has managed to simplify admin and setup considerably. What problems are you solving with the product? What benefits ...

Best marketing automation add-on for Dynamics CRM

What do you like best? As a Dynamics CRM consultant with deep experience with Microsoft Dynamics, I find ClickDimensions a breeze to use. It uses the same UI as the rest of the Dynamics product, so accessing, using and reporting on the ClickDimensions data is a breeze as it sits within Dynamics itself. The new drag-and-drop Campaign Automation builder is fantastic and allows end users to create complex automated/nurture campaigns with ease. Support quality and response times are great, ...

Easy to Use and Works Well For Our Needs

What do you like best? The set up was quite easy and we had a account rep that took us through and answered all of our questions. Now it's just creating new templates for the most part. What do you dislike? Sometimes we have delays in getting information back (stats), but that is mostly due to limitations on data that our CRM has in place as we only allow a certain amount of data to be posted so it doesn't cause latency issues in our CRM. What problems are you solving with the ...

Has som cool features, but difficult to use

What do you like best? I like that it does integrate directly into the Microsoft Dynamics CRM. What do you dislike? It's clunky and not easy to use. We've had several trainings and its been very hard for our marketing team to get it up and going. Recommendations to others considering the product: Do a trial run if you can. Its super hard to integrate. What problems are you solving with the product? What benefits have you realized? Currently using it for web forms, ...

The "Honda Accord" of Marketing Automation - reliable, cost effective and functional

What do you like best? ClickDimensions is fully integrated with Dynamics CRM, which is a great benefit, in that you are always functioning in one system. Having one database and only having to log into one system is a nice perk. It has some great functionality when it comes to email campaigns and newsletter templates, and nurture campaigns and it is pretty easy to setup and learn to use. There are a lot of training materials, videos, and classes. And they also are committed to rolling ...

Behind the curve

What do you like best? Its integration with Microsoft Dynamics CRM is its only winning trait. What do you dislike? Very limited reporting capabilities. Unwieldy user experience. Limited email templates. What problems are you solving with the product? What benefits have you realized? Email marketing is a must, but MailChimp and even Constant Contact make the process so much more enjoyable.

Good experience with Click Dimensions

What do you like best? I like the ease of creation of email templates. The different ways to create an email are helpful when creating an email from scratch or using HTML code. What do you dislike? The HTML code doesn't work well and creates a lot of stress. Especially if you use a template regularly, it is frustrating because the code will work one time and then not another and you constantly have to fix the template. I have completely stayed away from the HTML creator because of ...