ClickDimensions Reviews in January 2025: User Ratings, Pros & Cons

ClickDimensions CRM Integration

What do you like best? The full CRM integration along with the marketing automation platform works great. I have worked with multiple marketing automation tools and I really like the interface and usability of ClickDimensions. What do you dislike? I don't have any specific areas that I dislike. What problems are you solving with the product? What benefits have you realized? ClickDimensions allows the full marketing automation along with CRM which is a huge benefit across ...

Very good

What do you like best? It's fully integrated with CRM Dynamics and the reporting What do you dislike? Email drag and drop editor could be better Recommendations to others considering the product: work closely with your graphic designer to get the most out of the email side of the software What problems are you solving with the product? What benefits have you realized? Marketing communications in a cost-effective and measurable way. Also the web visits tool provides ...

Well-rounded Marketing and Communication Automation Suite for Dynamics 365

What do you like best? ClickDimensions provides an excellent set of functionality that includes emails, surveys, web forms, web tracking among other options. Being "inside" your Dynamics 365 allows you to leverage the data and combine the two relatively easily. They complement each other very well. What do you dislike? ClickDimensions is working on expanding its social capabilities, which is an added plus. Recommendations to others considering the product: It is important ...

Embedded Marketing Automation for Microsoft Dynamics 365

What do you like best? The fact that ClickDimensions is not merely integrated with Dynamics 365 but embedded within the interface which avoids the need to synchronise data or configure other aspects which are inherent when two data sources need to be connected. ClickDimensions has a great breadth of advanced functions yet is intuitive an very accessible to non-technical users like myself! What do you dislike? Nothing that I especially dislike. A few additions that I'd like see are ...

Marketing at your fingertips

What do you like best? The fact that it integrates smoothly with Microsoft Dynamics CRM. It's really easy to use, especially the email template editor. Statistics provided through each campaign is also really great. What do you dislike? As statistics is really important to us, there can be a delay on this. But it is a minor issue and the delay isn't very long. What problems are you solving with the product? What benefits have you realized? Having this marketing tool right ...

Great customer service and support

What do you like best? Overall the most impressive part of Click Dimensions is the customer service which is fantastic. Whenever you get a opened case they do not stop till its resolved! What do you dislike? I think the only issue is the cost based on sending emails which does scale quite dramatically. The only issue again is that when we renewed the price increased by around 35%- as they just decided to put the prices up with no prior warning. Recommendations to others ...

A great Microsoft Partner for our Dynamics 365 business

What do you like best? Speed, responsiveness of the Click staff despite being in a time zone 5 hours behind the ULK What do you dislike? Nothing to report on to date. Long may this continue What problems are you solving with the product? What benefits have you realized? Slick integrate with Dynamics 365 to meet the marketing needs of our client base. An affordable model with great functionality.

Good marketing solution for Microsoft Dynamics

What do you like best? The integration with Microsoft Dynamics CRM is certainly a selling point for this product. ClickDimensions plugs right into the CRM platform and automates many of the common functions needed to run marketing campaigns, especially for email marketing. Support response time and ticket tracking has been fantastic and our account manager, Sheila Wamre, is a great resource as needed as well. What do you dislike? The email tools are sufficient, but they are ...

Excellent Solution - fully embedded.

What do you like best? Need support ? you get your answer in a few hours (max). MS-CRM fully embedded Good Partner Relationship Excellent functionalities for reasonable price Frequent releases with new functionalities What do you dislike? Poor HTML editor. Lead scoring is not based on specific critieria What problems are you solving with the product? What benefits have you realized? Digital Marketing for SME

Hard to beat for the price point

What do you like best? Marketing automation made simple - lives right within Dynamics CRM, making management of campaigns quick and easy What do you dislike? Some limitations compared to expensive competitors with full marketing automation platform (independent of Dynamics CRM) What problems are you solving with the product? What benefits have you realized? Automation of email campaigns to customers