ChurnZero

"Makes my workday seamless and efficient"

What do you like best about ChurnZero? I love the way all of my accounts are organized, how I can create an endless number of segments based on the identifiers I need most, and how I can create plays for my accounts. I like tasks best, as it's the easiest way to keep track of everything I need to do, what accounts I need to manage, and how to best identify high churn accounts. CZ is a great tool and very innovative in tackling account health management. What do you dislike about ...

"Makes my workday seamless and efficient"

What do you like best about ChurnZero? I love the way all of my accounts are organized, how I can create an endless number of segments based on the identifiers I need most, and how I can create plays for my accounts. I like tasks best, as it's the easiest way to keep track of everything I need to do, what accounts I need to manage, and how to best identify high churn accounts. CZ is a great tool and very innovative in tackling account health management. What do you dislike about ...

"Crucial Tool For CSM's"

What do you like best about ChurnZero? I have used many different CS softwares in the past. CZ is the most advanced one I have seen in my career. The automation that you can build is incredible and really takes repetitive tasks off of the CSM's plates, so they can spend more time on important items. I also really love the AI features. AI is still very new but they quickly developed mutiple AI tools to keep up with this growing and crucial feature. What do you dislike about ChurnZero? It ...

"Crucial Tool For CSM's"

What do you like best about ChurnZero? I have used many different CS softwares in the past. CZ is the most advanced one I have seen in my career. The automation that you can build is incredible and really takes repetitive tasks off of the CSM's plates, so they can spend more time on important items. I also really love the AI features. AI is still very new but they quickly developed mutiple AI tools to keep up with this growing and crucial feature. What do you dislike about ChurnZero? It ...

"A must-have for client-facing teams"

What do you like best about ChurnZero? So many things: - The ability to easily keep track of all client interactions - The ability to keep track of usage and set notifications if usage drops. - How easy it is to send out plays to multiple clients at once - How easily it integrates with other products, such as salesforce - Their stellar customer service! What do you dislike about ChurnZero? The ONLY thing I find difficult is spacing during creating plays. I wish formatting was just a little ...

"A must-have for client-facing teams"

What do you like best about ChurnZero? So many things: - The ability to easily keep track of all client interactions - The ability to keep track of usage and set notifications if usage drops. - How easy it is to send out plays to multiple clients at once - How easily it integrates with other products, such as salesforce - Their stellar customer service! What do you dislike about ChurnZero? The ONLY thing I find difficult is spacing during creating plays. I wish formatting was just a little ...

"Easy to use and easy to integrate"

What do you like best about ChurnZero? ChurnZero has invested significant time and resources in consistently updating and enhancing their product. The team at ChurnZero is always incredibly helpful and responsive. The new notes feature has proven to be invaluable for our business case. Integrations are also a game changer and are easy to manage. Our Customer Success Manager, David, is also a tremendous asset What do you dislike about ChurnZero? I liked when the email tab was easier to find ...

"Easy to use and easy to integrate"

What do you like best about ChurnZero? ChurnZero has invested significant time and resources in consistently updating and enhancing their product. The team at ChurnZero is always incredibly helpful and responsive. The new notes feature has proven to be invaluable for our business case. Integrations are also a game changer and are easy to manage. Our Customer Success Manager, David, is also a tremendous asset What do you dislike about ChurnZero? I liked when the email tab was easier to find ...

"It has streamlined my workflow, saving me time and allowing me to focus on other aspects of my work"

What do you like best about ChurnZero? From the moment I started using CZ, it has provided me with an unparalleled user experience. Its user-friendly interface and intuitive design have made it incredibly easy for me to navigate and utilize its various features. I appreciate the thoughtfulness and attention to detail that have been incorporated into every aspect of the software. What do you dislike about ChurnZero? I like to work proactively so having the ability to schedule a send (emails ...

"It has streamlined my workflow, saving me time and allowing me to focus on other aspects of my work"

What do you like best about ChurnZero? From the moment I started using CZ, it has provided me with an unparalleled user experience. Its user-friendly interface and intuitive design have made it incredibly easy for me to navigate and utilize its various features. I appreciate the thoughtfulness and attention to detail that have been incorporated into every aspect of the software. What do you dislike about ChurnZero? I like to work proactively so having the ability to schedule a send (emails ...