ChiroTouch Reviews in January 2025: User Ratings, Pros & Cons

We use this system in our clinic as our electronic healthcare sustem

What do you like best? I am able to create a very thorough SOAP note in an efficient manner. What do you dislike? I would like the EHR information to be more accessible while you are in the middle of a note What problems are you solving with the product? What benefits have you realized? when I am writing a SOAP note, smart cloud easily makes sure I cover all my bases. All pertinent information is easy to submit

Good program for electronic health records

What do you like best? SmartCloud is easy to navigate and very user friendly. The students at our University use it to familiarize themselves with electronic health records and to track their patient encounters. What do you dislike? There are many unnecessary functions that clog up the screen. The program requires the user to pay for additional functions (i.e. medication list), which can be surpassed by including it in the freeform tabs. The system at our school often crashes, and it ...

A bit slow

What do you like best? I like that the note compiles nicely and that the note can be opened on multiple devices What do you dislike? The sluggishness of the system when many users are accessing simultaneously. What problems are you solving with the product? What benefits have you realized? The ability to be able to use notes wherever in my building.

Over all its helpful

What do you like best? Quick buttons to allow us to select common issues or charges. What do you dislike? It glitches pretty often making work hard at times since everything we do is through ChiroTouch. What problems are you solving with the product? What benefits have you realized? Everything is in one system and easy to get to on any computer.

Enjoy the software

What do you like best? Once you understand how to use the software it is easy to navigate and implement notes within a reasonable time limit. It is very easy to scan in supplemental patient forms and add then to their notes. What do you dislike? It takesa while to learn how to use the software. It seemed to have an odd flow at first but with some time it becomes easier. What problems are you solving with the product? What benefits have you realized? The only problem I had while ...

Could be great

What do you like best? I like that everything is in one spot. On our old software we have to do everything on multiple programs and then print and put in a hard chart. With this one it is electronic and it seems to make it faster. It has options for all the documentation we need and it is on the cloud. What do you dislike? It does not work half the time. We have such trouble keeping it running and getting it up and running. The customer service is also terrible. We have to put in so ...

We have trouble alot

What do you like best? I like that it is electronic. I like that it gives us different options to incorporate different things into the way we chart. I also like that it is available on the cloud. I think that it has many valuable options. I just wish that it would continue to be made better to get rid of the flaws. What do you dislike? I do not like that it messes up so much. We cannot log in, sometimes all day. The customer service is awful and it seems like they get annoyed with how ...

Good but training is important

What do you like best? I like the way my sales team is able to quickly and efficiently log work into SFDC without leaving Outlook. What do you dislike? The implementation and updates to the software is problematic if you have a highly secured company What problems are you solving with the product? What benefits have you realized? The sales teams do a better job of logging activities and keeping SFDC updated which is key.

Buggy Software

What do you like best? I like that they are constantly updating, reviewing and acquiring more technology to become completely paperless What do you dislike? Some of the old processes are software-based and are not linking to any of the cloud-based processes Recommendations to others considering the product: Understand that you will have to pay more to get better IT service as it is terrible right now What problems are you solving with the product? What benefits have you ...

SmartCloud

What do you like best? Easy to schedule patients, easy to read calendar What do you dislike? Outdated and unable to keep up with the new codes What problems are you solving with the product? What benefits have you realized? We switched to ChiroTouch