Brushfire Reviews in January 2025: User Ratings, Pros & Cons

"Great platform and great customer service!"

What do you like best about Brushfire? We first utilized Brushfire to manage ticketing for graduation services at our college. The platform was incredibly easy to use and manage for our event. Our service representative was easy to communicate with, work with and made sure we were prepared. Since using Brushfire for graduation, we've used the platform for another large campus event and are currently setting up our events on Brushfire for Homecoming. What do you dislike about ...

"Very pleased with Brushfire!"

What do you like best about Brushfire? Brushfire makes it easy to find attendees, to create reports, and effectively communicate with attendees. I love the feature of scheduling out emails in advance. And the customer service is top of the line! What do you dislike about Brushfire? Sometimes it feels like it is clunky navigating between different pages in the same event. Instead of being able to go straight from one page to another, I have to go through several steps and back tracking to ...

"Brushfire - Customer Service is outstanding"

What do you like best about Brushfire? Their customer service is the best. Love it. What do you dislike about Brushfire? Nothing. We love everything about Brushfire What problems is Brushfire solving and how is that benefiting you? They do an incredible job with ticketing and the ease of purchasing them for our events.

"Easy-to-use event management software"

What do you like best about Brushfire? The number of features at my disposal makes my job much easier as an event creator. What do you dislike about Brushfire? Brushfire's UI/UX is not up to par with the rest of the software, but I have seen steady improvements over time. What problems is Brushfire solving and how is that benefiting you? In addition to the regular ticket-selling functionality, Brushfire helps us sell and manage over 300 RV sites for our music festival. Customers can select ...

"Goes above and beyond!"

What do you like best about Brushfire? Brushfire is so easy to work with! They are very flexible with our last-minute changes and willing to accommodate all of our requests. Brushfire always makes themselves available, including ticket sale launches late into the evening. They are eager to take on complex customer service issues, including listening to recorded calls and rectifying situations where their staff may have been wrong. Brushfire is always looking to enhance user experience and ...

"Your dedicated events partner"

What do you like best about Brushfire? The best thing about Brushfire is our relationship with them. They have always had stellar customer service, with quick response times. Their support team solves problems and makes sure everything runs smoothly. It truly feels like they are a part of our staff that we can rely on to handle our events and any new twists we throw at them. What do you dislike about Brushfire? Some of the tools to configure and work with reserved seating venues could be ...

"Brushfire's customer service is unmatched!"

What do you like best about Brushfire? Brushfire is easy to use, and the customer interface is clean. The customer service team is responsive and friendly. The team catches things I didn't even think about and sends reminders about my event. They are true partners! What do you dislike about Brushfire? There is very little about Brushfire that is not incredibly user-friendly. They cover registration, ticket sales, and video engagements. The product is worth investing in! What problems is ...

"Brushfire and the Brushfire Team make event organization a breeze!"

What do you like best about Brushfire? The reporting side of Brushfire is one of the best features, followed closely by the ability to send emails to specific audiences. The customizable options for attendee fields also help communicate all necessary info to the registrant. What do you dislike about Brushfire? The most prominent feature I wish we could see is the ability to customize confirmation emails. Even making the Type Name more prominent in the confirmation emails would be helpful as ...

"Admin/Ticket Sales"

What do you like best about Brushfire? easy of use, support team, flexible, integration What do you dislike about Brushfire? Not able to do private escape room option yet What problems is Brushfire solving and how is that benefiting you? using square as our gateway connection, printing at the door tickets, emails to past guest. Just a complete system

"Great tool for event registration, large or small"

What do you like best about Brushfire? Brushfire is very user-friendly. Working for an organization with many repeat conferences, trips and events, the ability to copy a previous event has made my job much more manageable. The existing reports and the option to create my own make providing information to our event contacts a breeze. Customer support is also outstanding! What do you dislike about Brushfire? Many of the events we support allow registrants to make payments. I'm often asked ...