Botpress Reviews in January 2025: User Ratings, Pros & Cons

"Simple tool, great results"

What do you like best about Botpress? Botpress simplifies the process of making a chatbot and makes the design flow a lot more visual. It abstracts away a lot of the tedious things, while still allowing for fairly advanced customization. What do you dislike about Botpress? The documentation for some of the Botpress APIs were a bit unclear, making them not the easiest to use. What problems is Botpress solving and how is that benefiting you? Makes the development process fast and easy, ...

"Easy to start using, great community"

What do you like best about Botpress? * The free tier is awesome to learn more about the tool, which is quite easy to use. It is easy to implement, although you need some practice in order to get used to chatbot building and all the possibilities available. * For the ones who have programming skills, it is really nice to use the "code" cards and the ready available database so as to extend the bot capabilities. * The community is great, and you usually get responded quickly on discord. What ...

"Product offering inspires you to think of many business possibilities due to their flexibilities"

What do you like best about Botpress? I really like the fact that they are flexible enough to accommodate a lot of potential use cases. They are flexible in a way that if you can imagine it, you probably can set it up. But of course, that being said, there is that learning curve in figuring out what is possible. But I would say at this juncture, many use cases are possible with their current product offerings. I think over time, it may need a bit of effort in terms of for them to actually ...

"Easy to use"

What do you like best about Botpress? Easy to use, easy to find and understand the global process What do you dislike about Botpress? Lil bug about some node like, to understand some node it might be hard to get it What problems is Botpress solving and how is that benefiting you? I launch my own business

"Building My First Bot"

What do you like best about Botpress? I love the feel of their UI, it's super smooth and nodes are easy to configure. It offers a variety of options and seemingly endless amount of configurations. It has a great community on Discord, documentation is well structured. I never contacted their customer support. It's easy to implement with a bunch of AI options. What do you dislike about Botpress? It doesn't seem like it's possible to copy multiple nodes at once. Sometimes the bot agents ...

"Easy to use, and implement multiple bots"

What do you like best about Botpress? It is very easy to use, its great that it can pull data from documents, websites and etc with every little training. What do you dislike about Botpress? It would be great if it had an open API that you could create your own custom chat experiance using the bot though say a mobile app. What problems is Botpress solving and how is that benefiting you? We plan on using it for employees to ask questions they may usually ask to HR or other departments, we ...

"Very easy to use - it's just the AI that can be hard to control"

What do you like best about Botpress? Getting started is fairly easy. Meanwhile there is a good amount of documentation and tuorials available. The AI features allow for a very intuitive configuration, and the results can be very impressive pretty fast. What do you dislike about Botpress? The behaviour of the AI is often hard to predict, and tuning may take considerable time. The API is lacking functions to manipulate knowledge bases from the outside. Without automatic refresh, knowledge ...

"Very easy to use - it's just the AI that can be hard to control"

What do you like best about Botpress? Getting started is fairly easy. Meanwhile there is a good amount of documentation and tuorials available. The AI features allow for a very intuitive configuration, and the results can be very impressive pretty fast. What do you dislike about Botpress? The behaviour of the AI is often hard to predict, and tuning may take considerable time. The API is lacking functions to manipulate knowledge bases from the outside. Without automatic refresh, knowledge ...

"Usefull and user friendly tool"

What do you like best about Botpress? UI, AI task, powerfull KB search and documentation/youtube videos What do you dislike about Botpress? No open source code, lack of LLM finetunning, opcity of nodes What problems is Botpress solving and how is that benefiting you? Allow me to quicly prototype a chatbot for my project.

"No-Code Conversational AI at it's best"

What do you like best about Botpress? Simplicity of mapping the knowledgebase articles through the sitemap. GPT & All things AI with the dashboard. Multiple messaging channels. Multiple languages supported. Active Community Support. Continuous Product Improvement. Zapier Integrations. What do you dislike about Botpress? Even though, the tool is no-code canvas builder, you'll need some level of coding knowledge to take advantage of the platform. Occasional bugs in the dashboard. What ...