Bonsai Reviews in January 2025: User Ratings, Pros & Cons

I mainly use Bonsai for creating contracts

I'm an animator and use Bonsai mainly for creating contracts between me and my clients. The process for creating and editing contracts is very well thought out and Bonsai also makes getting my contracts signed a breeze. I also appreciate that there is a dual mode so I can create contracts for my clients but can also create contracts between myself and other designers who I might pull in to work on the same project – clever stuff! I never used to bother with contracts but it's such a relief ...

I love this platform! Best Customer Support Staff

I love this platform!! The functionality is great and the user dashboard is easy to navigate. Highly recommend to all freelancers. I also wanted to highlight the customer support staff, as I recently had an issue and they were super understanding and worked with me. Can't say enough good things, so check them out for yourself!

Incredible platform! Highly recommend!

I have been using Bonsai for more than two years and I cannot be happier and more satisfied with their service, support, and platform. They are continuously adding new features and updates to their platform, making tasks easier to perform and tracking your customers. They are continuously making the platform better and adding new features that are requested by their customers and the customer's needs. They have a section on their website for customer suggestions and they actually respond ...

A perfect all-in-one tool for Virtual Assistants

As a virtual assistant offering digital services and with clients in different parts of the world, Bonsai is a perfect and user friendly tool for me to manage my client relationships, track their requests and projects. I use Bonsai every day to manage my business and my projects. It is helpful when it comes to scheduling, invoicing, scheduling meetings and managing time zones.

Great service!

Date of experience: October 06, 2022

Bonsai saved my sanity!

Bonsai saved my sanity! As a freelance, I try to automate as much as I possibly can for my clients, but I wasn't implementing that advice in my own business. Bonsai made an indescribable difference for me as a business owner. It allowed to me to create proposals and contracts (which my previous platform did not) and saved me tons of time with their automation and auto-bill features. GAMECHANGER!!

Bonsai is brilliant

Bonsai is brilliant. I've been using PayPal for about 20 years, and slowly but surely, it has become increasingly outdated and frustrating when trying to scale it with a business. On the other hand, Bonsai is very user-friendly, has powerful features that are very simple to get behind, and it really helps close a lot of the gaps that we were feeling with PayPal. I absolutely love the virtual envelopes, the automation, the simplicity in proposals, creating subscriptions for clients, and on ...

As a user for almost 2 years

As a user for almost 2 years, Bonsai just keeps getting better. Abou 3 months into using I switched to the paid option , as it really helped me run my studio seamlessly. The white labeling and additional assets have consistently impressed my clients through the process.

I couldn't be happier with Bonsai

I couldn't be happier with Bonsai. I've used them since they were in beta, and they're everything I want in a CRM/Accounting platform. They have a clean UI and great features that make accounting a breeze.

Saved my professional reputation

So, I'm justing starting a service-based business. Things starting taking off *yippee* before I actually got my backend, admin, all that stuff together. So I was scrambling to create contracts and invoices in a way that didn't make me look like a total amateur. I stumbled onto Hello Bonsai, and it's been great. The contract template was perfect and nicely tailored to my business, hour tracking, expense tracking, everything. I'm still playing catchup with all the admin stuff, but it's been a ...