Bonjoro Reviews in January 2025: User Ratings, Pros & Cons

"Customer Engagement Tool at it's best"

What do you like best? Without a doubt, Bonjoro has changed everything about the way we think about our customers. As the owner of three businesses, I am able to quickly communicate with recent clients and with clients that are considering our services. Bonjoro allows me to quickly build a rapport with my clients so that they do not see my businesses as simply being run by an absentee owner.

"Bonjoro is the Easiest Way to Efficiently Send Personal Video Messages to People"

What do you like best? It's so efficient! Once the automation is setup Bonjoro basically does all the heavy lifting for you, so all you need to do to message people personally is record video, hit send. It's seriously so easy I was able to send over 200+ personal video messages to past customers in a day, which resulted in a heap of return business. That was just one day! I have been using Bonjoro for years and the software just keeps getting better. They are the original and the best at ...

"Great Customer Connection Tool"

What do you like best? The tool is easy to use and students love it. What do you dislike?

"Incredible tool for giving white glove experience"

What do you like best? It is so easy an intuitive, it makes it very quick to provide personal white glove experience for 100s of customers, even as a one man operation.

"The fun of Bonjoro!"

What do you like best? I’ve had so much fun sending Bonjoro’s to our new guests! It’s always a delight when I get a reply-which I do often!

"Love this software for better customer support!"

What do you like best? The surprise + delight factor in helping out your customers is always critical. It primes them to come back and shop more, and every year it gets increasingly more difficult to create genuine experiences for them without overwhelming their inbox. I've gotten back SO many messages from new customers and emails sign ups who are absolutely delighted to see a real person recognizing their behavior and giving them a person to talk to if they need to or feel like it. I know ...

"Have better relationships, sell more, and create customers for life."

What do you like best? I love Bonjoro because it integrates seemlessly into our existing CRM - meaning we're able to send personalized, highly relevant 1-1 video messages. Our sales people get a notification and it takes just thirty seconds to knock out a quick video - they know what they need to do, when they need to do it, all of the relevant info is right in front of them, and it's easy for our management team to have oversite and view the impact.

"Love the support from the team, fun tool and we get great feedback from our clients."

What do you like best? The ease of use and how quick it is to send a video message. The customisation that you can do on the design of the video and background is fantastic and the tool really fits our brand.

"Connection and Customer Service at its best"

What do you like best? I love that Bonjoro allows me to connect with subscribers and customers on a personal level. With so much noise and so many tools to choose from, going back to the human connection of sending a personalized video is gold.

"Fantastic & so easy to use"

What do you like best? Plugs straight into the contacts on your phone so all you have to do is select who you want to send a video message to, record it & send. Boom!