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8.5

Spot Score

BigPanda - Incident Management Software

BigPanda

Streamlining crisis management for faster resolution.

4

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BigPanda offers custom pricing plan

BigPanda Reviews & Ratings

4

Very Good

Based on 90 ratings & 72 reviews

Rating Distribution

Excellent

(66)

Very Good

(4)

Good

(1)

Poor

(1)

Terible

(0)

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Showing 15-16 out of 72

CE

Caleb E

02/23/21

5 out of 5

"Great Support during Setup"

What do you like best about BigPanda? Support team is super responsive and helpful What do you dislike about BigPanda? Some UI workflows are confusing and hard to navigate What problems is BigPanda solving and how is that benefiting you? A ton of missed workflows in our previous monitoring methodology.

AU

Anonymous User

02/23/21

5 out of 5

"Implementation team has been very helpful in understanding capabilities, requirements and roadmaps"

What do you like best about BigPanda? BigPanda team is very well informed on their capabilities, requirements and LOE for various branches of implementation project. This has helped our teams tremendously in level setting expectations and ensuring timely delivery of this integration for out IT Operations support strategies. What do you dislike about BigPanda? This is more of an enhancement request- it would be great to have a mobile app available for BigPanda. What problems is BigPanda ...

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