BetterCloud Reviews in January 2025: User Ratings, Pros & Cons

"A comprehensive Google Workspace management tool with increasing extensibility to SaaS services"

What do you like best about BetterCloud? Firstly, I will say that organizations can stand on the quality of their support. BetterCloud is one of the more responsive, friendly, and helpful support teams I've engaged with in my career. That aside, if you take time and care to think about all the ways in which you can automate (and specifically how BetterCloud can support that automation), you will save yourself and your teams a LOT of time. Gone are the days of a 45-90 minute offboarding - ...

"Fantastic team with a great product"

What do you like best about BetterCloud? When we initially engaged with BetterCloud as a solution for DLP across multiple SAAS products - the support and engagement from the Implementation team were fantastic. They took the time to work through our use cases and understand the culture of our organisation to ensure we got things right. We had weekly meetings initially and then these moved to fortnightly. We were often kept updated in terms of the product roadmap.

"Essential for large organizations"

What do you like best about BetterCloud? Normally I have to rely on GAM to do bulk and complex tasks. With BetterCloud I can work in an interface that's easier to deal with than the Google Admin pages for tasks I used to have to go to the command line to do. Even better, it has allowed me to migrate some tasks I had to do over to the helpdesk and other admins.

"BetterCloud is a quality product for the modern company"

What do you like best about BetterCloud? BetterCloud takes away the error-prone nature of opening and closing of the company toolbox for employees entering and leaving in a structured and secure way. It also adds to the security of the IT check list by using searches to find taboo material, if social security numbers or credit cards are being types in messages across different applications used in the company. A final benefit is that you can customize either always active workflows, or have ...

"Great app for automation"

What do you like best about BetterCloud? Automatic onboarding and offboarding procedure thanks to multiple integrations possible What do you dislike about BetterCloud?

"BetterCloud and Google Workspace"

What do you like best about BetterCloud? BetlerCloud is a strategic partner for our Google Workspace Customers. BetterCloud provides them additional visibility, insights, and policy controls for their Workspace users. BetterCloud is an enterprise class management tools that provides for detailed policy controls. I ensure all my customers evaluate BetterCloud as part of their Google Workspace management tools.

"Must-have tool for SaaS Management"

What do you like best about BetterCloud? We are are pure cloud IT infrastructure company. BetterCloud is a must-have tool for us to manage about 15 SaaS platform access control. It has many great features for onboading/offboarding, workflows and audit. Can't image how many manual repeatedly works had to be done without this tool.

"Make IT life easier through autimation"

What do you like best about BetterCloud? Workflows and rules are powerful, and let you automate a lot of the mundane tasks of managing SaaS But also their customer support is super nice and responsive!

"Automate onboarding and offboarding!"

What do you like best about BetterCloud? The ease of onboarding and offboarding once everything is up and running; as automated as possible! What do you dislike about BetterCloud?

"BetterCloud is a good product, with great support and an active and interesting future roadmap."

What do you like best about BetterCloud? It gives you the administrative tools, options, and workflows that should come with the products themselves, yet don't. For Google Wrokspace/G-Suite (whose admin console still feels like a work in progress) in particular it has been a life-saver. The ability to oversee and set delegate accounts on an administrative level is very useful, and to overwrite missing or incomplete signatures, both individually and with automation.