Bento Reviews in January 2025: User Ratings, Pros & Cons

"Two thumbs up for everboarding"

What do you like best about Bento? Bento has helped us create a native-feeling onboarding experience that's easy to change and update on the fly. We switched off of a competitor because we weren't getting much value out of a "pop up" style onboarding experience. I really love Bento's thoughtful approach to onboarding, and although we've only been live for a few weeks we've already seen people make it through our guide to have meaningful results! I also appreciate the responsiveness of the ...

"Intuitive and effective!"

What do you like best about Bento? I have loved how easy it is for Bento to integrate with our product. We were able to get up and running within a week and deploy our first guide. Working at a startup means iterating quickly, and Bento easily allows us to deploy guides and test what works. It looks great in our product and looks like it was built in-house! The support we have received from the team has also been fantastic, and they've been very receptive to our feedback and quick to solve ...

"Easy, up-front buying experience and innovative platform"

What do you like best about Bento? The buying process was super easy. The platform itself was compelling because it gives you more than just an overlay. Will update this review as we use Bento more and more.

"Amazing, constantly evolving product to support onboarding and everboarding needs"

What do you like best about Bento? Bento has systemized many of the best practices I've seen across several different SaaS products—something I'd always wanted to do, but could never prioritize as part of our engineering work. With a little configuration, Bento makes it really simple to deploy onboarding guides, helpful tips, and things that keep customers learning without leaving the product. Additionally, the analytics and notifications have made it easy to see how customers are following ...

"Streamlined Onboarding 🎉"

What do you like best about Bento? The customization of the tool and the UX are really impressive! What do you dislike about Bento?

"Streamlined Onboarding 🎉"

What do you like best about Bento? The customization of the tool and the UX are really impressive! What do you dislike about Bento?

"Great all-in-one tool for launching informative customer guides in our product!"

What do you like best about Bento? Bento is a huge time saver for us, particularly for our engineering team, when it comes to launching things like "Getting Started Checklists" and even filling empty states with information inside of our product that we otherwise would've had to build internally.

"Highly customizable, in-app onboarding experience tailored to each customer"

What do you like best about Bento? - Customization: Bento allows for highly customizable guides that allow for targeting specific users to get them the information they need when they need it. This also allows users to choose guides and learning paths that make the most sense to their use cases. I could go on here, but the simple fact is that I can feel confident in knowing users are getting the right information, at the right time.

"Really impressive"

What do you like best about Bento? I think the biggest benefit for Bento remains the level of flexibility. For anyone that likes to control what customers see during onboarding, you are covered here. Down to persona, account, company, and even an import of specific tags...it is pretty incredible how flexible the control features and settings are. Additionally, this tool is very easy to pick up and use, particularly compared to other clunky onboarding tools.

"Amazing onboarding tool with so much flexibility!"

What do you like best about Bento? Bento takes on the heavy lifting so your engineering teams don't have to. It's super user-friendly and requires minimal dev effort to get it set up. Bento has several built-in features we used to configure the onboarding journey to match the experience we were looking to provide to our users, and this helped us spend more time focused on the onboarding journey itself. I love working with the Bento team, they're super responsive and quick to introduce new ...