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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

Empower your brand with customer-generated content.

3.8

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Bazaarvoice offers custom pricing plan

Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

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Showing 71-80 out of 529

AU

Anonymous User

07/22/22

5 out of 5

"Bazaarvoice is THE review platform"

What do you like best about Bazaarvoice? BV pixel is hot- red hot. I can't believe just a small amount of code hosted on your checkout can provide so many reviews. The customizable What do you dislike about Bazaarvoice? More intuitive backend interface is needed as multiple areas are called the same thing but go to different sections. What problems is Bazaarvoice solving and how is that benefiting you? How to automate sending out reviews and then managing and responding to those reviews in ...

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AU

Anonymous User

07/12/22

5 out of 5

"Ease of Use"

What do you like best about Bazaarvoice? I like that everything is in one place. It is easy to see everything, which makes it easy to manage. What do you dislike about Bazaarvoice? I dislike that some of the products it populates aren't even close to the ones shown, but that is an easy fix. What problems is Bazaarvoice solving and how is that benefiting you? It helps us manage our user-generated content, and like to buy.

SS

Samantha S

07/12/22

5 out of 5

"Great platform with so many options and dependable analytics"

What do you like best about Bazaarvoice? The Instagram insights tools, especially the feed engagement insights and competitor analysis. What do you dislike about Bazaarvoice? Don't like the UGC permissions tool too much, can sometimes be innacurate. What problems is Bazaarvoice solving and how is that benefiting you? Automated posting to Instagram and insights for what to post and when.

GD

Guru D

07/11/22

5 out of 5

"BazaarVoice support to AO2 Program PAYM2"

What do you like best about Bazaarvoice? We have received support from BV as and when we raise the requests. BV support teams like Egle support us whenever we approach them. What do you dislike about Bazaarvoice? As of now, there is no such situation raised saying do dislike BV support. Recommendations to others considering Bazaarvoice: Thanks to BV support team What problems is Bazaarvoice solving and how is that benefiting you? As par to PAYM2 Defect Management point of view for AO2 ...

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AP

Adis P

06/15/22

5 out of 5

"Really good tool"

What do you like best about Bazaarvoice? Bazaarvoice has a lot of good features. Moderation and syndication options are really great and are the one that I like the most since it is good to share thoughts and comments on other online retailers. What do you dislike about Bazaarvoice? The integration is great, really going into everything, but It took us reeealy long to finish the implementation. It is demanding and asks for a lot of implementation time. Recommendations to others considering ...

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SM

Sue M

05/17/22

5 out of 5

"Account Manager"

What do you like best about Bazaarvoice? Excellent customer service! Always so pleasant, great follow-up! What do you dislike about Bazaarvoice? Portal seems to be down often, frustrating when trying to log on and not able to answer questions. What problems is Bazaarvoice solving and how is that benefiting you? Questions not visible in portal, Bazaarvoice able to locate.

AU

Anonymous User

05/17/22

5 out of 5

"Great platform & great team to work with."

What do you like best about Bazaarvoice? Nicole is an amazing contact, she is super helpful and knowledgeable. What do you dislike about Bazaarvoice? There is nothing that comes to mind that I dislike. What problems is Bazaarvoice solving and how is that benefiting you? the ability to syndicate reviews across our internal sites as well as external ones.

AU

Anonymous User

05/05/22

5 out of 5

"Bazaar Voice Review"

What do you like best about Bazaarvoice? It's very helpful that we can have 1 review that is syndicated out to all of our participating retailers. What do you dislike about Bazaarvoice? There is nothing I dislike about Bazaar Voice. What problems is Bazaarvoice solving and how is that benefiting you? Being able to answer customer's questions gives the customer confidence in our brand.

AU

Anonymous User

05/05/22

5 out of 5

"Easy To Use Service"

What do you like best about Bazaarvoice? The platform is user-friendly, and if any complications arise, the team is quick to help and resolve them. I use the Workbench, Sampling Portal, Insights, etc. What do you dislike about Bazaarvoice? The Workbench is still slightly outdated in relation to the rest of the platform; however, it is not make or break. It still functions well and gets the job done well. Recommendations to others considering Bazaarvoice: They have a bunch of other options ...

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MO

Meara O

02/24/22

5 out of 5

"Helping us create a fabulous customer experience"

What do you like best about Bazaarvoice? Bazaarvoice makes it simple to reach consumers and respond to their questions, answers or reviews. The team at Bazaarvoice is always available to help and has been wonderful to work with What do you dislike about Bazaarvoice? The Product Catalogue part of the portal is not the easiest to navigate What problems is Bazaarvoice solving and how is that benefiting you? We are solving the lost connection between the consumer and the brand! With Bazaarvoice ...

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