Bazaarvoice Reviews in December 2024: User Ratings, Pros & Cons

"G2 is a great product!"

What do you like best about Bazaarvoice? It is easy to use with many different features that help me daily. What do you dislike about Bazaarvoice? I'm still learning much of what it offers, so its vastness can be overwhelming. What problems is Bazaarvoice solving and how is that benefiting you? It has given me insight into the market trends that have helped me gain market share with major retailers. I have been more productive and improved my listings.

"Amazing software"

What do you like best about Bazaarvoice? This software is fantastic for managing reviews and gathering valuable insights that can be used to enhance your products and services for your potential customers. The software's interface is exceptionally user-friendly and visually impressive, making it effortless to navigate and utilize. What do you dislike about Bazaarvoice? Although the software is of high quality, the reports it generates could be improved. Specifically, the lack of visual aids ...

"Bazaarvoice Review - May 2023"

What do you like best about Bazaarvoice? In general, I find Bazaarvoice's educational content, immersive webinars, and the overall breadth of knowledge all Bazaarvoice employees have to share regarding digital commerce best practices to be incredibly impressive & applicable. Even more so, in such a fast-changing space, Bazaarvoice never fails to react quickly & communicate cutting-edge strategies in real-time to its clients. Finally, I've always found Bazaarvoice employees to be more than ...

"Overall, I believe Bazaarvoice is a valuable tool"

What do you like best about Bazaarvoice? Overall, I believe Bazaarvoice is a valuable tool for any company looking to improve its ratings and reviews. Its user-friendly interface, along with its data and insights, make it easy to track and manage reviews, identify trends, and make informed decisions. Additionally, their support team is responsive and helpful, which adds to the overall positive experience. While there are areas for improvement, such as a more robust reporting and insights ...

"Great tool for adding value to website."

What do you like best about Bazaarvoice? It gives customers a voice on the website and allows other customers to see their honest reviews about a product. What do you dislike about Bazaarvoice? I don't have anything I can think of that I dislike. What problems is Bazaarvoice solving and how is that benefiting you? Voice of the customer by allowing reviews.

"Customer feedback is vital in helping drive change and stay on top of trends."

What do you like best about Bazaarvoice? Getting real feedback from out customers What do you dislike about Bazaarvoice? Not all feedback is related to the actual product being reviewed What problems is Bazaarvoice solving and how is that benefiting you? Allows us to become aware of things we didn't know about, such as inaccurate copy or image, fit and color.

"Bazaarvoice is invaluable"

What do you like best about Bazaarvoice? I love the great customer service from our account team and the great troubleshooting the team offers up What do you dislike about Bazaarvoice? I dislike the upselling throughout the relationship. It would be great to see a menu of services and a to/from of what different offers provide. I felt like it was hard getting that from the sales teams. This could be a good opportunity to create marketing collateral to demonstrate features etc. What problems ...

"Bazaarvoice Keeps Getting Better"

What do you like best about Bazaarvoice? Bazaarvoice makes it easy for our company to gather, display, and syndicate reviews through the platform. We utilize them to source reviews, send Influenster boxes, and utilize existing reviews from retailer sites to our owned properties. What do you dislike about Bazaarvoice? Getting setup takes a while, and the technical side is mostly "self-service" which is tough when you're a team of one trying to get up and running. our account team is very ...

"Great for Review Syndication"

What do you like best about Bazaarvoice? The syndication of reviews and all the different reports available to me are fantastic. I like that i can use Bazaarvoice to syndicate reviews between other subsidiaries of our brand and through to Retailers. This helps with conversion and, ultimately sales. What do you dislike about Bazaarvoice? None really, i think it is a great platform and easy to use. What problems is Bazaarvoice solving and how is that benefiting you? Collection of reviews and ...

"Excellent platform and service"

What do you like best about Bazaarvoice? We like that they continually monitor and offer ways to enhance our performance. What do you dislike about Bazaarvoice? It would be great if they allowed for scheduled PIE changes. That way, we could run regular sweepstakes without manually setting it up each time. What problems is Bazaarvoice solving and how is that benefiting you? Adding reviews to our products across the web. Also, being able to answer questions and respond to reviews outside off ...