Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

"Signing with Bazaarvoice is a no-brainer"

What do you like best about Bazaarvoice? Besides the major benefits that we derive from Conversations (Ratings and Reviews + Retail Syndication), another great program is their Sampling program with managed services. It is a great way to get reviews to go live with new product releases before they are launched. It provides an opportunity to enhance, optimize or address any issues before product officially launches to the public. We are also looking forward to launching Conversations to show ...

"Overall VERY happy"

What do you like best about Bazaarvoice? Everything is simple and easy to navigate while still being detailed and informative. The people at BazaarVoice are always willing to answer any questions I may have! Very impressed. What do you dislike about Bazaarvoice? Moderation could be better. I’ve had a few reviews mention that they had a great experience with customer service and the review will get rejected just at the mention of customer service. Not a big issue though, every few weeks I ...

"Awesome"

What do you like best about Bazaarvoice? Bazaarvoice is always helping us improve reviews with new ideas that continue to push us to focus on improving our output What do you dislike about Bazaarvoice? I wish we could get more reviews without incentives. What problems is Bazaarvoice solving and how is that benefiting you? We use the reviews to ad validity and value to our .com site

"Simply the best service for Product Reviews and User Generated Content!"

What do you like best about Bazaarvoice? The assistance that I’ve received from their sales, tech support, and especially strategic services is second-to-none. They are prompt to respond, friendly, professional, and a great company to work with. What do you dislike about Bazaarvoice? Product Mapping issue with our products showing up in the wrong product categories. Took awhile to fix, but issue was likely on our end. Recommendations to others considering Bazaarvoice: I have no hesitation ...

"An efficient platform with excellent support"

What do you like best about Bazaarvoice? The User Interface is very intuitive. From a back-end perspective, managing reviews and setting up reports is a breeze. Controlling the front-end UI through the provided platform is easy and with each update continues to get easier. The stats that are provided within the system make report generation a simple task. What do you dislike about Bazaarvoice? We've had maybe 1 Client Success Director that we weren't fond of a couple of years ago. However, ...

"Service that does what it promises to do."

What do you like best about Bazaarvoice? reliable knowledge and data, implementation process What do you dislike about Bazaarvoice? knowledge base, although i know this is receiving attention right now. What problems is Bazaarvoice solving and how is that benefiting you? it helps us to understand consumers' thoughts of our products. it gives us the opportunity to have a voice in the discussion. it helps us to fulfill a need with our retail customers.

"Great investment!"

What do you like best about Bazaarvoice? The ease of working with our strategy and support teams. You see real time results. What do you dislike about Bazaarvoice? The occasional disconnect with syndication of reviews from our website to our customer's website. To be fair this is issue may not be on Bazaarvoice's side. Recommendations to others considering Bazaarvoice: Add more syndication networks (retailers). What problems is Bazaarvoice solving and how is that benefiting you? We were ...

"Business Boost"

What do you like best about Bazaarvoice? Opportunity for listening and acting according to Client's needs. What do you dislike about Bazaarvoice? Lack of support for Belarus and complex support for Arabic. What problems is Bazaarvoice solving and how is that benefiting you? We use Bazaarvoice across company also as input in R&D and NPD.

"Great and trustworthy tool for us in showing product reviews"

What do you like best about Bazaarvoice? I like the professional approach the Bazaarvoice team has in the startup and integration process of going live with their tool. I also like the features and flexibility we have with the Product Reviews and Q&A products. The moderation service is doing a good job, and I like how the product reviews are helping us with enriching the text we have on our website for SEO reasons. What do you dislike about Bazaarvoice? I would like to be able to see graphs ...

"Solid ratings + reviews platform "

What do you like best about Bazaarvoice? Bazaarvoice is a solid tool. I appreciate the strong human moderator team that keeps our published R&R content product-focused and on-topic. Over the last 7+ years, we've had a few dips in the road with our level of service, but are very happy with the support we receive now and the more immediate updates on their roadmap that we will leverage. If you are wanting a robust tool that connects the dots between customer reviews, shopper questions and ...