Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

"The Power of Crowds"

What do you like best about Bazaarvoice? The ability to hear and see what consumers are experiencing and share that data within our organization for insights and advancement. What do you dislike about Bazaarvoice? Streamlined reporting across all BV tools does not yet exist so many of the reports we pull require manual compiling. There's also a lack of visibility to reporting through Connections to see overall product review and Q&A data for our products at retail. It would be great to be ...

"BV"

What do you like best about Bazaarvoice? UGC Social Content we recently integrated into our website. Super easy to manage using the dashboard. What do you dislike about Bazaarvoice? Server outages sometimes, but other than that no issues. What problems is Bazaarvoice solving and how is that benefiting you? Consumer engagement and over all social media growth

"Provides Transparency To Consumers"

What do you like best about Bazaarvoice? Robust user facing platform and great support team What do you dislike about Bazaarvoice? Backend platform setup is a bit difficult What problems is Bazaarvoice solving and how is that benefiting you? Providing unbiased reviews on our products from real consumers to the rest of the market

"Trusted partner"

What do you like best about Bazaarvoice? I always receive quick and thorough replies to my questions. The support team is friendly and supportive of my company's needs. What do you dislike about Bazaarvoice? there are so many variations of reports it is hard to determine what I need. What problems is Bazaarvoice solving and how is that benefiting you? Review syndication; tracking of Q&As; review responding

"Great Service"

What do you like best about Bazaarvoice? Bazaarvoice has great service. My client success director is great and their technical services team is very helpful and quick to respond. Their configuration hub is super easy to use - it's great to be able to make changes on the fly. What do you dislike about Bazaarvoice? I honestly can't think of anything. Service is great. What problems is Bazaarvoice solving and how is that benefiting you? traffic volume, consumer perception

"Bazaar Voice - a great partner"

What do you like best about Bazaarvoice? How quick they (BV) are to solution some issues we bring up to them. What do you dislike about Bazaarvoice? If I had to say, it would be...be more cutting edge. What problems is Bazaarvoice solving and how is that benefiting you? Product reviews. Definitely realized some conversion benefits, and improvement on certain items like product descriptions as a result.

"Great Ratings and Reviews Platform!"

What do you like best about Bazaarvoice? It gives your customer a chance to leave valuable and honest feedback What do you dislike about Bazaarvoice? The interface and look and feel of the user area could be optimised a lot better. What problems is Bazaarvoice solving and how is that benefiting you? Improving customer service, product functionalities, website content

"4 Ways to Win Big with Bazaarvoice"

What do you like best about Bazaarvoice? 1. Syndication! 2. Connections 3. One stop shop for review monitoring (minus Amazon) 4. BV Customer Support What do you dislike about Bazaarvoice? Reporting can sometimes be inconsistent. I wish Amazon would hop on board! What problems is Bazaarvoice solving and how is that benefiting you? Syncing reviews with our retailers- Helps drastically with volume and improved star rating. Being able to respond to our customers- We have amazing feedback on our ...

"Easy to use for our company and really important for our success"

What do you like best about Bazaarvoice? Automatic email to customers (with a connection with Magento) and from that email we have tons of content and pictures of their accomplishment. What do you dislike about Bazaarvoice? Nothing, except the price. From what I know it's not cheap! What problems is Bazaarvoice solving and how is that benefiting you? Send automatic emails, so I don't have to do it manually.

"Takes the direct path to customer"

What do you like best about Bazaarvoice? BV is a simple to install solution that makes my website a place to connect with customers. What else is important? What do you dislike about Bazaarvoice? I dislike the path it took for us to realize the value BV provides. For a long time we thought developing and maintaining our own in house solution was better and cheaper, turns out it was a bad customer experience that didn't completely meet our needs. Recommendations to others considering ...