Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

"Best In Class Client Services!"

What do you like best about Bazaarvoice? The BV Client Success and Tech Support teams are great partners! They're quick to respond, super helpful and provide lots of documentation for quick reference. The Client Success team are always available and open to teaching best practices to up and coming brands/clients. I think that the Workbench/Portal is also easy-to-use and provide lots of options for styling without affecting front-end code. What do you dislike about Bazaarvoice? No major ...

"One of my Favorites"

What do you like best about Bazaarvoice? I have been using Influenster for around 6 years and I love that they are always making improvements. They now have a reliable, easy to use app that is simple enough for beginners to figure out. The website is also easy to navigate as well and has a good layout. I love that I can test out and review products and provide valuable information after testing out the products. What do you dislike about Bazaarvoice? While I do love the app, I do dislike ...

"Great product for collecting customer created content"

What do you like best about Bazaarvoice? Bazaarvoice is a great platform for not only Ratings and reviews and Q&A, but also for social curations. What do you dislike about Bazaarvoice? It would be nice if the BV dashboard gave the user a bit more accessibility to customize some displays on site, maybe a WYSIWYG type solution. What problems is Bazaarvoice solving and how is that benefiting you? The use of customer generated content has opened new doors for us not only form a website stand ...

"Who doesn't love free stuff?!"

What do you like best about Bazaarvoice? I love Influenster! I've been using it for about 6 years now and even though you only get stuff every so often, the stuff you do get makes it worth it! All you have to do is fill out your information and tell them what you do and don't like. They will send you surveys that match your profile and once you complete that, they will determine if you are eligible for what they're are sending out. I've gotten beauty products, dog products, and even food ...

"BVoice has experienced staff to launch about all you want under the sun. "

What do you like best about Bazaarvoice? We juggle many different businesses with differing products and ways our reviews display. The technical team has held my hand throughout navigating those differences quickly and efficiently. What do you dislike about Bazaarvoice? Not sure yet, but will miss my technical when they set us loose to regular support. What problems is Bazaarvoice solving and how is that benefiting you? SEO primarily and supporting the expectations of our customers to see ...

"Syndicated Product reviews"

What do you like best about Bazaarvoice? Comprehensive coverage of product reviews, great techincal support. What do you dislike about Bazaarvoice? Benchmark Sign in is always problematic, it won't remember my password easily. Reports and dashboad are not always intuitive, needs a UX overhaul. Recommendations to others considering Bazaarvoice: Make sure you get trained on how to use it. What problems is Bazaarvoice solving and how is that benefiting you? Business problem is growing product ...

"Complex technology, hundreds of product categories and B2C, B2B, and B2G buyers"

What do you like best about Bazaarvoice? Visibility to early issues with product out-of-box experience and failures, ability to review and do outreach to customers who haven't had a great experience, the ability to answer questions on reseller sites (like HD) so we can respond to complex questions. What do you dislike about Bazaarvoice? I wish more retailers were on the system, and that it was easier for them to "get on". Recommendations to others considering Bazaarvoice: Excellent product, ...

"Influenster is Amazing!"

What do you like best about Bazaarvoice? What I really like best about Influenster is there are different ways to use the software as in the web browser, & mobile app! The app is my favorite! It is very easy to use, & navigate even for brand new users! Influenster has been fun, yet rewarding way to review products and get to try some of the newest Products on the market! What do you dislike about Bazaarvoice? There are no dislikes that I have about influenster at this time. I am pretty ...

"Great way to get your message heard!"

What do you like best about Bazaarvoice? I love that by using Bazaarvoice we are able to receive direct feedback from our consumers. We've been able to be very proactive with the information provided by the system. What do you dislike about Bazaarvoice? No, dislikes! Everything is great thus far. What problems is Bazaarvoice solving and how is that benefiting you? We're able to gain priceless consumer insight and correct tons of issues.

"Best service for capturing reviews"

What do you like best about Bazaarvoice? This company provides a clear, concise way to gather authentic reviews and allow us to curate images and more content than we could without this solution. What do you dislike about Bazaarvoice? Not being able to cherry pick images attributed to reviews to show the best image from a customer first instead of whatever they uploaded first. Gathering content using their Curations program continues to present challenges to ensure we are getting everything ...