Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

"Bazaarvoice helps us correct product flaws"

What do you like best about Bazaarvoice? Bazaarvoice lets us collect great content and reviews from our users that we can syndicate to our various retail networks. What do you dislike about Bazaarvoice? I wish the live chat function in the support community was working. The last few times I have tried to use it, nobody has been online. What problems is Bazaarvoice solving and how is that benefiting you? We are able to correct product flaws or better explain assembly steps if they are ...

"5-stars for BV!"

What do you like best about Bazaarvoice? BV has helped us connect directly with our consumers and their staff is ALWAYS there to help in an efficient and product manner. Through BV, we have been able to amplify our CGC exponentially to help grow our online community. What do you dislike about Bazaarvoice? We are only scratching the surface when it comes to the BV tool offerings. What problems is Bazaarvoice solving and how is that benefiting you? Direct consumer communication and the ...

"User Generated Content with EASE"

What do you like best about Bazaarvoice? I like the tools Bazaarvoice provides that can show us real time reporting, YoY reviews and rating scores, as well as making it easy to find specific reviews. The workbench is a tool we use at least weekly and is invaluable. What do you dislike about Bazaarvoice? I do wish we would have had a working overview of the back end applications that power the actual review forms on brand sites. This is something that is easier once an overview is done so as ...

"Love BV!"

What do you like best about Bazaarvoice? Network is top notch and covers our core customers. The team is also great to work with, accommodating to our needs and always does whats best for their clients. What do you dislike about Bazaarvoice? Time zones have been a struggle in the past - and matching/syndicating at retailers has kept up with changing landscape of pack sizes What problems is Bazaarvoice solving and how is that benefiting you? bringing authority to our products is key and ...

"Part of the team"

What do you like best about Bazaarvoice? The support we receive and the manner in which our concerns are handled. What do you dislike about Bazaarvoice? I'll let you know when I find something, lol. Recommendations to others considering Bazaarvoice: Keep doing what you're doing. What problems is Bazaarvoice solving and how is that benefiting you? Syndicated reviews, sharing consumer experiences across numerous markets.

"Excellent Service and Technical Team"

What do you like best about Bazaarvoice? The implementation of bazaarVoice was well supported by knowledgable team from BazaarVoice What do you dislike about Bazaarvoice? Only negative was staff leaving during implementation, but I guess that can't be helped. What problems is Bazaarvoice solving and how is that benefiting you? Creating user generated content on our websites, we now have lots more user generated content on our site thanks to bazaarVoice

"BV is the best in the biz"

What do you like best about Bazaarvoice? I like the syndication feature best since it allows all reviews to show across all retailers. It's very easy for me to communicate with customers when they ask questions on our retailers' sites. I used to have to go digging on individual sites in order to respond. What do you dislike about Bazaarvoice? I don't like how expensive it is compared to others. There is value in the price, but I'm not sure it justifies being thousands of dollars more per ...

"Good service and price has been frozen for 6 years so good value"

What do you like best about Bazaarvoice? Very responsive to issues. Software and platform simple to use. A recognised brand. Best practices for collecting reviews and ratings What do you dislike about Bazaarvoice? The reporting can be cumbersome. Some of your moderators are over zealous. Would like more flexibility re page designs and PIE designs Recommendations to others considering Bazaarvoice: Good product although you need to have sufficient in house resource to manage this and get all ...

"Bazaarvoice Review"

What do you like best about Bazaarvoice? I like how easy they have been to work with as we were rolling out the platform. They were very responsive anytime that we had a question. What do you dislike about Bazaarvoice? At this time we don't really have anything that we truly dislike with the platform. What problems is Bazaarvoice solving and how is that benefiting you? Adding Bazaarvoice to our product pages has helped increase customer confindence in our products. We have also seen very ...

"Very good app to review products"

What do you like best about Bazaarvoice? I liked that all I had to do was sign up, fill out a few things for a couple of days to a week. and they send you full sized products to review on your business social media. What do you dislike about Bazaarvoice? I dislike how long it takes to ship and receive products. What problems is Bazaarvoice solving and how is that benefiting you? I get more views to my business page. I've noticed more comments and and traffic to my page using this app.