Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

"free products!"

What do you like best about Bazaarvoice? I received luxury makeup, skincare, tech and food brands with full size products only to test and made some reviews for future clients What do you dislike about Bazaarvoice? It's only for US, Canada and UK residents Recommendations to others considering Bazaarvoice: Download the app if you want free AND full size products to try and never shop alone, read some reviews before buy something What problems is Bazaarvoice solving and how is that ...

Bazaarvoice is simple and easy to follow

PROS: The application is so easy to use. We have been using Bazaarvoice for collecting consumer feedback for our clients and with syndicating data it has been smooth sailing for years now. CONS: Communication. I would like to have one platform for communicating inside the company.

I love this application!

PROS: I am really loving the post-purchase review email we send to customers. They provide us great customer feedback and gives us insights for improvement. The support team is really helpful in setting up the app and the post-purchase email feature. CONS: None.

"A great resource for gaining user-generated reviews on our products"

What do you like best about Bazaarvoice? The support staff is very helpful and I really feel like it is a partnership. The account point people are on top of our account and check in frequently to make sure we are taking full advantage of our membership. They also are great and showing us new tools that they have recently added and working with us to take full benefit of the platform. I really feel like it is a great tool for generating user-reviews of our products. As a company these ...

"Great platform and provides key insights"

What do you like best about Bazaarvoice? Support are great at helping get the best out of the platform. There are lots of key insights that can be shared through the whole business when it comes to products What do you dislike about Bazaarvoice? The platform in terms of review design updates is a little difficult to use but support are very helpful Recommendations to others considering Bazaarvoice: Great platform, provides extremely useful insights into the customer What problems is ...

"Great and Consistently Improving Platform"

What do you like best about Bazaarvoice? You have made reporting very intuitive and easy to pull. What do you dislike about Bazaarvoice? Pulling from Connections report is does not provide helpful information. Recommendations to others considering Bazaarvoice: Make the connections section more useful for your users What problems is Bazaarvoice solving and how is that benefiting you? Being able to find and provide team with marketing insights and alert production team on reviews that need to ...

"Curalate helps curate"

What do you like best about Bazaarvoice? I like how curalate makes it easy to find tagged posts on Instagram through @ mentions and hashtags. It makes it so that I can see all those posts in one place and easily add them to our UGC portions on our website. Instead of having to go to Instagram and look for tagged posts manually, I can use curalate. What do you dislike about Bazaarvoice? I don’t like how it sometimes takes a couple hours or days for a tagged post to show up on curalate even ...

"Clients First"

What do you like best about Bazaarvoice? They really take the time to show you the best way to use the tool - best practices, etc. and show you how much more you can be doing on top of the bare minimum. What do you dislike about Bazaarvoice? I think there is definitely a communication barrier between what certain team members understand to be true vs. what is actually true. There have been issues not getting exactly what we expected. Recommendations to others considering Bazaarvoice: Make ...

"Great P"

What do you like best about Bazaarvoice? Post purchase emails asking for reviews have been a game changer. BazaarVoice teams have been very helpful in getting this set up, working with our dev and business team to ensure perfect execution. What do you dislike about Bazaarvoice? Nothing- Post purchase emails asking for reviews have been a game changer. BazaarVoice teams have been very helpful in getting this set up, working with our dev and business team to ensure perfect execution. What ...

"Easy to Use + Great Functionality"

What do you like best about Bazaarvoice? BV is easy to use for gathering any details from customers and answering any questions. We have seamlessly been syndicating data to our retailers for years with the help of BV. What do you dislike about Bazaarvoice? Communicating in different platforms for different departments is time consuming + we have to many different form of comm. We'd like 1 platform to communicate with all facets of BV. For instance when working on our BV pixel we are using ...