Bandwidth

Does what I need it to do with too a lot of hassle.

What do you like best? Porting is a breeze. If I ever run into a problem they are very responsive about what went wrong and I can work with them to provide the documentation needed to get my numbers ported. What do you dislike? They have multiple portals for their dashboard, their ticketing system and their e911 interface. If there was a single login and proper links bandwidth would be 10 across the board. Otherwise its a minor inconvenience, but a inconvenience non the less. What ...

overall good solution

What do you like best? They were flexible in our experiment and the service worked well What do you dislike? The taxation portion of telco is very difficult to be compliant with What business problems are you solving with the product? What benefits have you realized? telco resell and the possibility in the future

Bandwidth.com

What do you like best? Ease of use and portal layout. Support teams are very responsive What do you dislike? Would be nice to see number stock searches enhanced a little more (consecutive number search for example for blocks Recommendations to others considering the product Good company with nice features and responsive people in many areas What business problems are you solving with the product? What benefits have you realized? Hosting, porting and sourcing numbers are issues ...

Always willing to help

What do you like best? Our rep, Holden, is always responsive and helps us to resolve issues. What do you dislike? Sometimes we get stuck with a port, and this can be frustrating to our end users. What business problems are you solving with the product? What benefits have you realized? We port numbers from other providers to us

Bandwidth Works

What do you like best? People are warm and friendly and always willing to help What do you dislike? The only downside I have is there are delays at times with manual off net port requests What business problems are you solving with the product? What benefits have you realized? Bandwidth is constantly expanding their coverage area, which helps with our customer needs

Awesome service and great support!

What do you like best? They are very responsive and very helpful. They always have a great attitude and very friendly. Support is very knowledgable. We use a variety of services form DID (TN assignments, to e911 services. Its very easy to use and the support portal great! What do you dislike? So far I have not had any issues. I have always been able to find documentation or receive a quick response from tickets I have opened. Recommendations to others considering the product Give ...

Normal day to day activities

What do you like best? Very easy to open trouble tickets as needed. Online self -help is quick and self explanatory What do you dislike? nothing so far. Possibly, where numbers are needed in rural areas, at times the answers are vague with respect to time frames/commitments... Recommendations to others considering the product Extremely easy to do business with, the reps call back and email faithfully, online ordering/trouble ticket is a breeze, What business problems are you ...

Awesome Carrier Provider

What do you like best? They are extremely responsive and customer friendly to work with What do you dislike? Sometimes they tend to miss providing key updates at the right time What business problems are you solving with the product? What benefits have you realized? PSTN carrier issues

Bandwidth is great!

What do you like best? I love how friendly and helpful the Bandwidth team is! What do you dislike? How easy it is to port numbers away from BW What business problems are you solving with the product? What benefits have you realized? Getting updates on ports. Josue is the best!

great!

What do you like best? Great account team that goes above and beyond What do you dislike? support/provisioning would have to verify What business problems are you solving with the product? What benefits have you realized? n/a