Bandwidth

Great Service

What do you like best? The reps are very helpful and are always available. What do you dislike? Nothing. We are very satisfied witht he help we recieve form Bandwidth What business problems are you solving with the product? What benefits have you realized? We use Bandwidth Wholesale to procure numbers in regions where we do not have the availability as well as Bandwidth's porting capabilities for regions we do not have our own LRN set up

Love Bandwidth as a Vendor

What do you like best? The service is solid. The customer service is top notch. My tickets and questions are handled with care and immediately, even when I just need more training. What do you dislike? Mostly they are great. The portals are separate and the automated tools can cost more than doing things manually. Recommendations to others considering the product My account manager takes very good care of me. I will send her my tickets and PONs to check up on things and keep it ...

I love Bandwidth

What do you like best? I feel like I am always listened to and they treat me kindly and with respect. Their website is easy to navigate and understand. What do you dislike? I cannot think of anything that I do not like. Recommendations to others considering the product You will never regret using Bandwidth. They are a great company that I thoroughly enjoy working with. What business problems are you solving with the product? What benefits have you realized? It is simple to ...

Always polite and extremely helpful

What do you like best? I mostly work with the number porting team and they are so helpful and will work through any problem big or small. They are very patient and through in their work. What do you dislike? The BW portal could use some improvement it is sluggish and frustrating at times What business problems are you solving with the product? What benefits have you realized? We are a hosted Voice company and we user Bandwidth as out carrier to port all of our customers on and this ...

Telecom Order Analyst

What do you like best? Bandwidth team members always go above and beyond to answer my questions, explain in detail, and resolve issues quickly. They are very personable and friendly, they make porting less stressful. What do you dislike? I don't like how easy it is to port numbers away from Jive, we have been working with Bandwidth to come up with a solution to better protect our customer's number from being ported away unauthorized. Recommendations to others considering the product ...

Great company.

What do you like best? Fast Response time for trouble tickets. Also they are very knowledgeable. What do you dislike? This company does great work. I dont have any complaints. What business problems are you solving with the product? What benefits have you realized? All of them

Friendly and Helpful

What do you like best? Everyone I interact with at Bandwidth is friendly. All representatives that are assigned to our account are on the ball and help us with any questions we have. They have sent account managers to us to visit, as well as allowed some of our team to visit their office. Their APIs are easy to integrate with and their portal is easy to navigate. We can pull most any kind of report we wish and if there isn't a way for us to get it in the portal, all we need to do is ask ...

Intuitive design for the experienced telecom professional

What do you like best? It is easy to accomplish anything in the portal from provisioning, ordering and reporting. What do you dislike? Only thing I could ask for is faster reporting. Recommendations to others considering the product Give it a try, you will not be disappointed! What business problems are you solving with the product? What benefits have you realized? API number ordering is awesome as well as keeping track of number inventory.

They are quick and responsive with the support they provided.

What do you like best? They customer service and over the phone support is always fast and helpful. What do you dislike? Could be easier to make support tickets for issues that require them. What business problems are you solving with the product? What benefits have you realized? We use VoIP with bandwidth as our phone number provider. We are porting a lot of number to BW and they are helpful with acquiring the correct information.

Excellent Service and Reliability

What do you like best? Reliability and Quality of the Services is great What do you dislike? Multiple Portal for all the different services Recommendations to others considering the product Excellent Services and Knowledgable Support What business problems are you solving with the product? What benefits have you realized? Number Hosting, Messaging Services